Experience
Essential criteria
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Job Overview
Support Medical Secretary Band 3
An exciting opportunity has arisen within Trauma and Orthopaedics at Southmead Hospital for a Support Medical Secretary.
The successful candidate will work alongside senior Medical Secretaries to provide efficient and high quality administrative and clerical support to Clinician(s), Managers and their teams, while working in close cooperation with all staff groups and other medical professionals.
The ideal candidate will have an extensive secretarial background preferably within the NHS.
This is a very busy role which can be pressured. Therefore we are looking for someone who has fantastic organisational skills, works well under pressure, enjoys working within a team.
The Trauma and Orthopaedic office is situated within the Brunel Building at Southmead Hospital.
Main duties of the job
The post holder must have extremely good computer and communication skills, as well as being a team player and have an ability to use their own initiative. Being an extremely busy department, the ability to work under pressure and be able to prioritise changing workloads is absolutely essential for this role.
Previous medical secretarial experience is not essential and experience in a Medical Secretary role with knowledge of medical terminology would be an advantage.
Audio typing experience is essential for this role as well as advanced knowledge/previous use of MS Office.
Working for our organisation
This role is to support our Trauma and Orthopaedic team within the Neurological and Musculoskeletal Sciences Division (NMSK). You will work within a team to provide secretarial and administrative support. You will liaise with all staff within the NMSK department to ensure the smooth running of the service working to deadlines, dealing with daily queries including telephone management and cross cover to manage annual leave and sickness absence.
Detailed Job Description And Main Responsibilities
* Responsible for typing clinic notes/reports and general correspondence, recording case notes and other tasks required by the department.
* Receive, sort and prioritise daily correspondence.
* Ensure discharge summaries and documentation is sent to GP as required and letters and results to GP and patients.
* Maintain good communication with the directorate team in order to achieve efficient teamwork.
* Contribute to the review of administrative and clerical functions within the department and make recommendations to enhance the service provision for all users of the department.
* Photocopying/filing and other administrative duties to ensure the efficient running of the office.
* Prioritise sometimes conflicting Directorate requirements, independently of, or with consultants and other secretarial support to meet deadlines – i.e. 5 day turnaround for clinics.
* Act as a contact point, liaising with patients, medical and nursing staff and other external agencies dealing with queries competently and professionally, taking action when appropriate in accordance with Data Protection.
* To provide secretarial cover and undertake general office duties as necessary within the department.
* To effectively deal with incoming mail for Clinicians.
* Such other reasonable duties, appropriate to a Band 3.
Person specification
Experience
Essential criteria
* Typing Skills
* Ability to communicate clearly and effectively (written and verbal)
* Ability to work with a high degree of accuracy and attention to detail
* Ability to maintain confidentiality
Desirable criteria
* Secretarial PA skills
* Audio Typing Skills
* Ability to review complex data
qualification
Essential criteria
* Good general education including GSCE in Maths and English (or equivalent)
Desirable criteria
* RSA/Typing Qualification or equivilant experience
* Patient Administration System (PAS) training
If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.
Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.
If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.
North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post. #J-18808-Ljbffr