Customer Service Leader Join Our Heathrow Airport World Duty Free Team!
Your Role:
As a Retail Manager, youll play a pivotal role in driving the success of our store and delivering an outstanding experience for every customer. Youll lead by example, inspiring your team to perform at their best and ensuring smooth, high-performing store operations every day.
What Youll Be Doing:
* Motivate, coach, and develop your team to deliver exceptional customer service and achieve sales targets.
* Champion operational excellence by maintaining high store standards and efficient processes.
* Collaborate with other leaders to ensure seamless day-to-day operations.
* Maximize departmental performance and identify opportunities to boost results across the store.
* Implement strategies that enhance customer satisfaction, loyalty, and overall store performance.
What Were Looking For:
1. Proven experience leading a team in a retail, sales, or customer service environment.
2. Excellent communication and interpersonal skills, with the ability to engage confidently at all levels.
3. A strong customer focus,...