Café & Food Bank Manager (The Well)
Part-time – 25 hours per week
Location: The Well, 46 East Green, Bishop Auckland, Co. Durham, DL14 9HJ
Salary: £17,600
Responsible to: Bethany Burrage (Senior Pastor)
Vision
To declare and demonstrate the Kingdom of God in our community.
Mission Statement
As people who love Jesus, we aim to welcome, serve and value all who come into The Well.
Role Purpose
The Café & Food Bank Manager will lead The Well as a welcoming, Christ‑centred community space. The role ensures effective day‑to‑day operations, builds a strong volunteer team, and ensures that the Well fulfils its purpose of being a bridge from the Church into the community.
Occupational Requirement
This role carries a genuine occupational requirement under Schedule 9 of the Equalities Act 2010, for the post-holder to be a committed Christian, involved in a local church, able to uphold and contribute to the Christian ethos, vision, and mission of The Well.
Key Responsibilities
1. Operations & Service Delivery
* Manage the team leaders, who oversee the daily running of the Well Café and Food Bank
* Ensure a warm, inclusive, and well‑organised environment.
* Respond to enquiries and manage operational issues and emergencies.
* Ensure equipment is maintained, and property maintenance issues are communicated to trustees.
* Ensure regular cleaning rotas are followed.
* Manage purchasing of food, supplies, equipment and utilities.
2. People & Volunteer Leadership
* Recruit, train, and support volunteers, plan rotas and conduct appraisals.
* Communicate to, and meet regularly with team leaders, chairing the Team Leader Meetings.
* Encourage Team leaders to pray at the start of the day with their teams.
* Report progress to Church leadership/trustees, and attend meetings when requested.
3. Community Engagement & Partnerships
* Promote The Well through social media and in‑house communication.
* Build relationships with local organisations and partners.
* Promote wellbeing and support pathways for clients.
* Manage bookings and community use of the space.
4. Finance, Income & Reporting
* Monitor Well budget and financial performance.
* Set pricing, track sales, and report progress to leadership team/trustees.
5. Administration, Compliance & Systems
* Maintain effective admin systems, records, and point of sale system.
* Implement and uphold policies including safeguarding, health & safety, food hygiene & safety, and data protection.
* Ensure safe food handling, storage, and preparation practices are consistently followed.
* Maintain risk assessments and a safe environment.
Person Specification
Essential
* Committed Christian, active in a local church.
* Strong organisational, leadership, communication, admin, and inter‑pers.
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