A leading recruitment firm is seeking a Head of Customer Operations in Carlisle to lead a growing retail function in the utilities sector. The role includes full ownership of customer operations, overseeing billing, customer service, and revenue management, while driving performance improvements. Candidates should have strong leadership experience and a solid understanding of billing processes. This is an exciting opportunity to shape customer experience within a fast-growing business that invests in future capabilities.
#J-18808-Ljbffr