Job Title: Administrative Assistant
Location: Ty Dysgu, Nantgarw (hybrid working)
Hours: 37.5 hours per week
Duration: Until September 2025 (Temporary)
About HEIW:
Health Education and Improvement Wales (HEIW) is looking for a proactive and organised Administrative Assistant to join their Specialty Training team. This is an excellent opportunity to support the planning and delivery of a wide variety of training programmes and projects within a busy and rewarding environment.
The Role:
The Administrative Assistant will provide crucial support to the Secondary Care Training Section, postgraduate doctors in training, training leads, and the Specialty Schools. This varied role will involve a range of administrative duties, including supporting school events, managing data, and providing general support to the wider team.
Key Responsibilities:
* Provide information to a broad range of stakeholders, including Trainee Doctors, Training Programme Directors, and Health Board colleagues.
* Ensure accurate recording and maintenance of all trainee information on the training database (Intrepid – training provided).
* Support the planning and execution of school events, including room bookings, liaison with event leads, ordering catering, processing invoices, and providing on-the-day operational support (meet & greet, refreshments).
* Undertake data collection, data inputting, and data cleaning tasks.
* Monitor and manage a busy email inbox and phone line on a rota basis.
* Provide overall administrative support to the wider team and stakeholders, working collaboratively as part of an administrative pool.
* Competently use Microsoft IT packages, particularly Word, Excel, Planner, Forms, and Outlook (training on internal systems will be provided).
What We're Looking For:
* Experience in an administrative role is essential. NHS experience is desirable but not essential.
* Strong initiative and a proactive approach to work.
* Excellent people and communication skills (both written and verbal).
* Good organisational skills and the ability to manage workload effectively.
* Experience of entering and maintaining accurate data systems.
* Ability to work both independently and as part of a team.
* Self-motivated with a flexible approach to work.
* A respectful and inclusive approach to all.
Qualifications:
* NVQ level 4 Diploma in Business Administration or equivalent experience.
* Evidence of recent Personal and Professional Development.