Overview
Twyford House is a purpose‑built 70 bed care home facility located in the charming town of Alsager, near Stoke‑on‑Trent. The home supports residents with a wide range of care needs, including residential, nursing and residential dementia care.
We are seeking to appoint a caring, motivated and experienced Head of Care to join our team, to oversee our Residential Communities and Senior Care Assistants and report directly to our Home Manager and Deputy Home Manager. The role is a full‑time contract (days; may require covering absence and completing night audit visits). Shift times are 0745‑2000 with alternate weekend working. A competitive hourly rate of £15.00 is offered.
Responsibilities
* Overall management of the Community.
* Quality of care assessment, care planning, implementation and evaluation, and associated staff training to ensure residents receive an excellent standard of care.
* Coordinate the activities of all care and nursing staff during the shift.
* Dispense medication as per the Medication Policy.
* Build relationships with external professionals and liaise with relevant health and social care professionals during each shift as necessary.
* Communicate with relatives and residents during each shift as necessary.
* Deal with emergency situations in relation to the building, residents, staff or other services within the Home as they arise during each shift.
* Ensure the safety of the building during each shift.
* Provide quality “hands‑on” care to residents in a person‑centred manner.
* Observe and report changes in resident needs.
* Deliver care in line with best practice.
* Write up daily recordings of resident care.
* Identify and record changes in resident needs on individual care plans.
Qualifications
* Experience in elderly care is essential.
* NVQ Level 3 or above in Health and Social Care.
* At least 2 years experience working within a care home setting.
* Up‑to‑date knowledge of the Mental Capacity Act (2005) including Deprivation of Liberty Safeguards (DoLS) and Equality Act (2010) legislation.
* Excellent care planning skills (assessment, creation and maintenance).
* Professional manner and appearance.
* Ability to coordinate and motivate a team.
* Ability to prioritise and handle emergency situations effectively.
* Empathetic and a good listener.
Benefits
* Opportunities to progress through our career paths into more senior and management roles.
* 5.6 weeks annual leave per annum.
* Paid DBS.
* Uniform provided.
* Paid training and ongoing support for nationally recognised qualifications.
* Refer a friend referral scheme (for Registered Nurse, Team Leader/Senior Care Assistant and Care Assistant roles).
* Excellent induction programme for new starters.
* A rewarding career with lots of opportunities to progress within the company.
* A competitive rate of pay.
* Cycle to work scheme.
* Well‑being programmes.
* Recognition awards – employee of the month and golden tickets.
* Ongoing career development.
* Travel plan – walk or ride a bike and get a free meal that day.
* Pension scheme.
* EarlyPay – access to your money as you earn (pay advance).
This position is subject to a DBS check.
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