Job Description
We are seeking an experienced and passionate Food & Beverage Supervisor to join our team in Longfield, United Kingdom. As a key member of our hospitality team, you will lead and inspire our food and beverage staff to deliver exceptional customer experiences in a fast-paced environment.
* Lead and mentor a team of food and beverage professionals, fostering a collaborative and motivational work environment
* Oversee daily operations of the food and beverage department, ensuring high standards of service and customer satisfaction
* Collaborate with the kitchen team to maintain smooth service delivery and timely presentation of dishes and beverages
* Manage inventory, place orders, and control costs while maintaining quality standards
* Ensure compliance with food safety regulations and maintain a clean, hygienic dining environment
* Handle customer inquiries, special requests, and resolve any issues promptly and professionally
* Develop and implement training programs to enhance staff skills and knowledge
* Create and manage staff schedules to ensure appropriate coverage during all shifts
* Assist in organizing and executing special events and promotions
* Continuously seek ways to improve service quality and operational efficiency
Qualifications
* Minimum of 5 years of experience in a Food & Beverage Supervisory role, preferably in hotels or high-volume restaurants
* Proven leadership skills with the ability to motivate and guide a diverse team
* Strong knowledge of food and beverage service standards, including alcohol service and wine pairings
* Excellent communication and interpersonal skills, with the ability to interact effectively with staff and customers
* Detail-oriented with a keen eye for maintaining high-quality service standards
* Ability to remain calm and solution-focused in high-pressure situations
* Thorough understanding of food safety regulations and hygiene standards
* Proficiency in using point-of-sale (POS) systems and inventory management software
* Flexibility to work a variety of shifts, including early mornings, evenings, and weekends
* LCQ and/or Manager's Certificate is highly desirable
* Strong organizational and time management skills
* Customer-focused mindset with a commitment to delivering exceptional dining experiences
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.