Executive Assistant to the CEO and Director
Overview
The Design Museum is seeking an exceptional Executive Assistant to the CEO and Director to support them in their role. The role is varied and involves working with a wide range of high‑profile individuals in a busy and fast‑paced environment. It provides a full EA service to the Director including complex diary management, targeted research and briefings, arranging national and international travel, email and meeting management and minute taking.
Job Scope
The Executive Assistant is the main point of contact for the Board of Trustees and acts as the interface between the Director and their network, so they will need to be a confident and proactive individual. The ability to help coordinate plans with a wide range of colleagues and departments throughout the museum and with external stakeholders is essential. Excellent IT and digital skills are required.
Responsibilities
* Provide high‑level EA and project support to the Director.
* Manage and maintain procedures relating to the Director’s diary and correspondence, ensuring messages receive timely replies; draft correspondence and handle enquiries.
* Manage the Director’s travel arrangements for national and international meetings, lectures and events.
* Act as first point of contact for all enquiries and correspondence relating to the Director; gatekeeper to ensure the Director’s time is used effectively.
* Undertake research tasks to support the CEO and Director, preparing briefing notes, presentations and speech notes, often at short notice.
* Host guests of the Director when visiting the Museum and represent the Director professionally and politely.
* Arrange meetings in line with set schedules, booking rooms and refreshments, sending invites, and meeting and greeting attendees; prepare technology set up, papers, presentations and agendas.
* Assist the Director in putting together the weekly director meeting agenda; circulate to management, attend and note actions required.
Person Specification
Essential - Knowledge, Skills And Experience
* Experience of EA work at senior/executive level.
* Experience of complex diary and email management and of acting as gatekeeper for a senior level individual or individuals.
* Excellent written communication skills; high level of written English.
* Excellent verbal communication skills; ability to deal with colleagues and externals professionally, confidently and politely.
* Advanced IT skills including Microsoft Office and experience of managing a customer‑relationship database.
* Excellent attention to detail, time management and organisational skills with ability to work under pressure in a busy environment.
* Experience of arranging, servicing, and taking minutes of meetings.
* Good numeracy skills and experience of invoice and expense processing.
* Self‑motivated, flexible, able to take initiative with ability to work independently and as part of a team.
* Reliable, enthusiastic and committed approach to work.
Salary
Up to £35,000 per annum.
Holidays
25 days + Christmas Eve (museum closed).
Hours
Full‑time, 35 hours per week.
Location
The Design Museum – Kensington is the place of work; hybrid arrangement: 60% on‑site, 40% remote.
Closing date
Sunday 23 November, midnight.
Interviews
Monday 08 December and Wednesday 10 December.
Application process
For all the latest job vacancies at the Design Museum, please visit our Careers page to apply via our online portal: https://careers.designmuseum.org/vacancies
If you encounter any issues while completing your application, please email peopleteam@designmuseum.org before the vacancy closing date. We will be in touch as soon as possible; (please note the inbox is monitored Monday‑Friday).
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