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Hospitality Operations Manager (Hiring Immediately), Bath
Client: wagamama
Location: Bath, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 4
Posted: 08.05.2025
Expiry Date: 22.06.2025
Job Description:
Assistant General Manager | Full Time
At wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, wagamama is a celebration of Asian food brought to life.
We’re looking for an Assistant General Manager to join us on our journey of true nourishment.
The Role:
As an assistant general manager, you'll be an integral part of the restaurant leadership team, supporting the general manager in leading the restaurant in the wagamama way. You’ll embody our values and core leadership behaviors, inspiring and motivating your team to provide exceptional service and exceed expectations. A passion for people, food, and hospitality, along with a drive to make positive change, are essential.
Benefits include:
* A competitive salary, £3000 bonus opportunity per year, and an average of £140 tips per week*
* Access up to 30% of your earnings before payday with wagestream
* Dedicated 6-week training program
* £14 - £25 free wagamama food allowance on every shift
* 50% discount at wagamama and 30% off at other trg brands with family and friends
* Internal progression opportunities towards general management
* Kintsugi wellness access, including counseling, cycle to work scheme, and discounted gym memberships
* Family-friendly policies offering 26 weeks full pay and 13 weeks half pay for expectant or adopting parents
* Financial wellbeing support through salary-repaid loans
What We Look For:
* An experienced hospitality manager capable of leading a team with positive behavior and driving performance in a fast-paced environment
* Strong communication skills, with the ability to have caring, genuine conversations that make team members feel supported
* Experience in understanding restaurant financials and identifying opportunities for improvement
* Ability to manage restaurant and labor budgets effectively
* A passionate leader who can develop their team and inspire growth
* A forward-thinking problem solver, quick to adapt and make decisions
The Wagamama Way:
Kaizen, meaning ‘good change,’ is our core philosophy—shaping our food, work, and mindset. We are committed to championing change in our communities and the planet.
Celebrating difference and personality over perfection, we foster a culture of trust, support, and open conversations. We invite you to bring your authentic self to wagamama.
All we ask is for you to dish up what makes you different.
Be you, be wagamama
Wagamama is proudly part of Disability Confident.
*Tips are 100% for our teams; actual tips vary by restaurant and are left at guests’ discretion. Tips are not considered wages and are not guaranteed.
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