Job Title: Workplace Coordinator
Location: Edinburgh, Causewayside
Type: Permanent - 25 hours per week (Monday to Thursday)
Salary: Up to £15 per hour
Benefits: Sodexo Benefits package
Job Summary:
We are seeking a proactive and professional Workplace Coordinator to support the smooth operation of our working environment and ensure a five-star experience for all clients, customers, and staff. Acting as the first point of contact within the building, you will play a key role in managing access control, coordinating building maintenance, and supporting the delivery of essential office services. The ideal candidate is highly organized, service-focused, and capable of maintaining high workplace standards.
Key Responsibilities:
1. First Line of Support: Serve as the main point of contact for all customers and clients within the building, addressing queries and providing prompt assistance.
2. Building Access & Security: Issue and manage building fobs, follow access protocols, including de-alarming the building upon entry and alarming it when leaving last.
3. Planned Preventative Maintenance (PPM): Maintain the PPM schedule and tracker. Ensure contractors have completed the necessary paperwork, permits, and safety checks before starting work.
4. Office & Consumables Management: Oversee ordering and restocking of consumables and stationery. Manage deliveries and ensure goods are distributed appropriately across the site.
5. Operational Support: Assist in the daily running of the workplace to support core business functions and ensure continuity of essential services.
6. Customer Service: Deliver excellent customer service at all times, upholding professional standards and ensuring all interactions leave a positive impression.
7. Presentation & Safety Standards: Maintain high presentation standards across all areas of the office and promote a safe and clean working environment.
Person Specification:
Experience: Experience in a customer-facing or administrative role, working knowledge of office operations and customer service principles, experience writing and reviewing Risk Assessments and following health and safety procedures, experience in managing office supplies, deliveries, and contractor interactions, experience with security systems and permit-to-work processes, background in a professional or corporate environment.
Skills & Abilities: Strong organisational and time-management skills, excellent verbal and written communication, ability to prioritise tasks and handle multiple responsibilities, high attention to detail and accuracy, proficient in Microsoft Office (Word, Excel, Outlook), ability to work independently and as part of a team, confident in dealing with stakeholders at all levels.
Personal Attributes: Professional, friendly, and approachable, customer-focused with a proactive mindset, dependable, punctual, and responsible, calm under pressure and adaptable to change, willing to learn and take on new challenges.
About Sodexo:
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces-friendly employer. We welcome and encourage applications from people with diverse experiences, backgrounds, and identities. We promote our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, and others. We’re a Disability Confident Leader employer and are dedicated to changing attitudes towards disability, ensuring disabled people can fulfill their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum criteria.
If you’re ready to be part of something greater, feed our customers, and fuel your career, apply now. Sodexo reserves the right to close this advert early if we receive a high number of applications.
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