Salary: £28,000 per annum, depending on experience
Contract: Permanent, full time
Shifts: 37.5 hours per week, Mon-Fri 9am-5:30pm, 1-hour unpaid lunch
Work model: Hybrid; 3 days in office, 2 remote
Williams Lea is looking for a Personal Assistant to join our team!
Williams Lea is the leading global provider of tech-enabled business and marketing services helping clients manage and transform processes through resilient, scalable 24/7 operations. We combine deep expertise, agentic AI‑embedded workflows, and a global delivery model into a tech‑enabled, seamless human expert‑in‑the‑loop experience that helps clients achieve superior business outcomes.
Built on a strong heritage and great client relationships, we harness deep industry expertise, emerging technology and our global “Optishore™” delivery model to plan, build, execute, and measure business processes, driving operational agility and digital transformation at speed and scale.
Williams Lea, an RRD company, serves clients in 20 countries across four continents and has 15,000 employees worldwide.
Purpose of the Role
The Floating Personal Assistant role provides exceptionally high‑level, administrative and organisational support across multiple leaders and teams. Operating with precision, structure, and reliability, the role requires the ability to manage complex and frequently changing diaries, coordinate intricate multi‑stop travel itineraries, and respond rapidly to shifting priorities without compromising accuracy.
A successful Floating PA will demonstrate rigorous attention to detail, consistently high performance, strong judgement, and the ability to thrive in a fast‑paced, confidential, and internationally focused environment. Experience within private equity or financial services is highly beneficial, as is the ability to support multiple stakeholders simultaneously with professionalism, clarity, and dependable execution.
Key Responsibilities
* Manage multiple complex diaries with accuracy, foresight, and adaptability
* Coordinate internal and external meetings, including logistics and virtual arrangements
* Plan and manage intricate domestic and international travel itineraries
* Provide rapid, precise responses to shifting priorities
* Handle calls, correspondence, and confidential information professionally
* Serve as a reliable point of contact for stakeholders across time zones
* Prepare expenses, documents, reports, and communication materials
* Maintain highly accurate records, filing systems, and CRM information
* Support document production, formatting, and quality control
* Collaborate with wider teams, offering cover and support where required
* Uphold high standards of organisation, structure, and consistency
* Demonstrated PA experience supporting multiple stakeholders
* Exceptional accuracy, organisation, and attention to detail
* Strong time management and ability to stay calm under pressure
* Advanced proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint)
* Comfort working remotely while remaining connected and communicative
* Ability to anticipate needs and take proactive action
Personal Attributes
* Highly structured, dependable, and consistent performer
* Nimble, adaptable, and confident navigating last‑minute changes
* Strong interpersonal skills; a collaborative team player
* Solutions‑driven mindset with sound judgement
* Discreet, trustworthy, and capable of handling sensitive information
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well‑being, we offer a comprehensive benefits package, including but not limited to:
* 25 days holiday, plus bank holidays (pro‑rata for part time or fixed‑term roles)
* Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TVs, laptops, and household appliances
* Life Assurance
* Private Medical Insurance
* Health Assessments
* Discounted gym memberships
* Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects.
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation. It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview, please contact us at careersatWL@williamslea.com (we do not accept applications to this email address).
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