Sales Consultant
Join to apply for the Sales Consultant role at Berkeley Group Plc
Berkeley Oxford & Chiltern is a proud member of the Berkeley Group, passionate about making a difference and delivering sustainable developments. We continuously adapt to improve each development for the communities we serve.
We are committed to building fantastic homes in amazing places. No two Berkeley developments are the same and our bespoke approach sets us apart. We evolve to develop complex sites into successful mixed‑use developments, from difficult refurbishments to high‑rise apartments, large detached properties and thatched roofs.
At the heart of everything we do is a strong team committed to exceptional customer service, high‑quality homes and vibrant, sustainable communities. Our culture is rooted in attention to detail, strong communication, ownership and pride.
The Role
Developments: Sunningdale Park
Key Responsibilities
* Engage with prospective customers, providing expert advice and guidance throughout the buying process.
* Convert enquiries into reservations and progress sales through to legal completion.
* Deliver an outstanding customer experience, ensuring professionalism and responsiveness at all times.
* Maintain accurate records of enquiries, reservations, and customer interactions using CRM systems.
* Support marketing initiatives by following up leads promptly and effectively.
* Conduct property viewings and present the development’s features and benefits confidently.
* Liaise with solicitors, financial advisors, and internal teams to ensure smooth transactions.
* Monitor and report on sales performance, customer feedback and market trends.
* Ensure compliance with company standards, regulatory requirements and health & safety policies.
* Build relationships with overseas agents and assist international buyers with tailored guidance on the UK property process, including legal and financial considerations.
Customer Service Responsibilities
* Provide clear, timely communication to customers throughout their journey.
* Handle queries and resolve issues professionally to maintain high satisfaction levels.
* Implement feedback mechanisms to identify areas for improvement.
* Offer culturally sensitive support for international clients.
Experience Required
* Strong understanding of the property market and sales process.
* Excellent communication, negotiation and interpersonal skills.
* Proficiency in CRM systems and Microsoft Office Suite.
* Ability to work under pressure and meet targets.
* Experience working with international buyers or overseas property agents would be advantageous.
Why join us?
* 25 days annual leave, increasing to 33 days with service.
* Health and wellbeing benefits including Private Medical Insurance.
* Lifestyle benefits including access to an online discount platform.
* Berkeley Foundation volunteer day.
* Private pension plan.
* Group life assurance.
Working Hours
Standard full‑time working hours in the office are 8:00 am to 5:00 pm with core working hours 9:00 am to 4:00 pm.
Internal Applicants
If you are an internal applicant, please ensure you have informed your line manager of your intention to apply for this position.
About Berkeley Group
Berkeley Group builds homes and neighbourhoods across London, Birmingham and the South of England. We revive underused land, creating welcoming, sustainable and nature‑rich places where communities thrive and where people of all ages and backgrounds enjoy a great quality of life. We specialise in long‑term brownfield regeneration, focusing on challenging and complex sites that are beyond the scope of conventional homebuilders. We are highly collaborative, working with councils and communities to create a shared vision and unlock a mix of social, environmental, economic and commercial value that benefits all stakeholders. Our passion for quality and design underpins everything we do; all Berkeley homes are created with care, expertise and relentless attention to detail. We have a diverse workforce and culture rooted in attention to detail, effective communication, a sense of fun and a huge feeling of ownership and pride. With a commitment to innovation, sustainability and customer satisfaction, we have become synonymous with exceptional design and meticulous attention to detail.
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