We are excited to be hiring a Community Safety Administrator to join our fantastic Partnership Team. The team is based in Woodhatch Place in Reigate and focuses on the implementation of domestic fire safety and fire prevention within our communities., At Surrey Fire and Rescue Service we are putting prevention at the heart of our Service, we are looking for talented people who are ready for the challenge of engaging with our community, helping people to keep themselves safe and ensuring that the most vulnerable are supported where we can. Prevention is at the heart of Surrey Fire and Rescue Service and as Partnership Team Administrator you will organise and allocate requested Safe and Well Visits to the Partnership Team and our 25 Fire Stations across Surrey. About the Role You will be working closely with the Stations, including the planning of Safe and Well Visits and diary management. You will regularly communicate with the public and liaise with partner agencies including Adult Social Care, ensuring that all requests and enquiries are dealt with in a timely manner. Your role will help ensure that people in the community who are most at risk are provided with support and ongoing intervention for Fire Safety. In this role you will report into the Partnership and Volunteer Managers and your interaction will be across the whole Partnership Team's remit, which includes:
* Organising daily allocation of our domestic Safe and Well Visits from partner agencies
* Organising station diaries and booking out the daily Safe and Well Visits for them
* Receiving various forms of communication from members of the public and responding in a professional manner
* Helping support organised events and community engagements
* Providing support in the volunteer's department with advertising work requests and event attendance
You are an organised team player and are motivated to get things done
* You are able to work with groups from a wide range of backgrounds
* You have some experience of working with people in need of extra care and support
* You can motivate others to make positive changes to the way people live and work
* You're confident in the use of Microsoft packages and software
This role has a starting salary of £27,634 per annum, based on a 36 hour working week., 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff)
* Option to buy up to 10 days of additional annual leave
* A generous local government salary related pension
* Up to 5 days of carer's leave and 2 paid volunteering days per year
* Paternity, adoption and dependents leave
* An Employee Assistance Programme (EAP) to support health and wellbeing
* Learning and development hub where you can access a wealth of resources
* Wellbeing and lifestyle discounts including gym, travel, and shopping
* A chance to make a real difference to the lives of our residents
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