Capita is looking for a Major Incident Manager to join our new Tech Ops Command Centre in Belfast. This role requires you to manage high-priority incidents and support service recovery efforts effectively. You will work closely with technical teams, ensuring timely resolution and communication across stakeholders.
The ideal candidate will have experience in incident management within a multi-client environment and an understanding of ITIL principles. This permanent position is office-based in Newtownabbey and offers several benefits including competitive salary, 23 days’ holiday, and a Cycle2Work scheme.
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