My client is a leading, independent estate agent and proud to be an award-winning member of The Guild of Property Professionals. They manage a substantial number of residential properties throughout Tunbridge Wells, Crowborough, Heathfield, Tonbridge and Southborough and the surrounding areas, they also have a strong sales department covering these areas. They believe that their core strengths lie with the teams of people that work for them and that’s one of the reasons their amazing Lettings & Management team have been able to build a solid reputation for professionalism and expertise. They are now looking to appoint an experienced Lettings Manager for their Lettings & Management Department to continue and build on this success. You’ll be responsible for running the department, including: Managing the Lettings team Carrying out line manager duties, including day-to-day support, recruitment and training Overseeing the letting process Advertising Tenant screening Finalising lease agreements Conducting property viewings Organising Property inspections and inventories Responding to enquiries and maintenance requests Coordinating property maintenance and repairs Ensuring compliance with rental policies, lease agreements and legal requirements Monitoring of rental payments Maintain accurate records, including associated departmental admin Essential skills: Strong interpersonal skills and the ability to build professional relationships with all stakeholders including landlords, tenants, contractors Excellent verbal and written communication Administrative ability related to property management Ability to work under pressure, be flexible and multi-task Deliver exceptional customer service Manage and inspire your team Driving licence and car Preferable: ARLA membership Knowledge of the local area Knowledge of proptech solutions, such as Fixflo and Goodlord Hours of work 5 day working week Monday – Friday 8.50am – 5.30pm (with 60 minutes unpaid lunch break) Saturdays 8.50am – 4.30pm (with 60 minutes unpaid lunch break) Package on offer Basic Salary £31,000 per annum (depending on experience) Car allowance £250 p/m (£3,000 pa) OTE £50,000 per annum Profit share paid every 6 months Uncapped earning potential for mortgage referrals Benefits Business mileage 21 days plus BHs holiday allowance (23 days after 5 years) Full time including every other Saturday (with a weekday off in lieu) TN Card – local business discount card scheme Birthday off each year Health Care cash back scheme Free parking available but not guaranteed