Desktop Site Support
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Work Type - Contract
Location - Manchester, UK
Work Mode - Onsite
About the Role:
We are looking for a Desktop Support Engineer to help end users with day-to-day IT issues and keep systems running smoothly.
Responsibilities:
* Install, set up, and support desktops, laptops, and printers.
* Troubleshoot Windows and Microsoft 365 problems.
* Reset passwords and manage user accounts.
* Fix basic network, WiFi, and connectivity issues.
* Support video calls, phones, and meeting room equipment.
* Log issues in the ticketing system and escalate when needed.
Requirements:
* Some experience in IT support or similar role.
* Deep knowledge of Software & Hardware
* Hands-on SCCM working knowledge
* Windows O/S champion – installing, upgrading, imaging
* Strong software expertise (deployment & troubleshooting)