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Lettings administrator

Alton
Permanent
Lettings administrator
Posted: 26 March
Offer description

Job Title: Lettings Administrator Location: Alton, Hampshire Salary: £30,000 per annum Job Type: Full-time, Permanent About the Company An excellent independent estate agency based in Alton, known for delivering a high level of personal service and building strong relationships with landlords and tenants. With a reputation for professionalism and local expertise, the business continues to grow and is looking for a highly organised Lettings Administrator to support its busy team. The Role As a Lettings Administrator, you will play a key role in ensuring the smooth running of the lettings department. You’ll be responsible for handling administrative processes from offer agreed through to move-in, maintaining compliance, and supporting both landlords and tenants throughout the tenancy lifecycle. Key Responsibilities Managing tenancy progression from offer to move-in Preparing and issuing tenancy agreements and associated documentation Coordinating referencing and Right to Rent checks Liaising with landlords, tenants, and third-party providers Ensuring all compliance requirements are met (e.g. gas safety, EPCs, deposit registration) Handling deposit registrations and prescribed information Updating internal CRM systems and maintaining accurate records Supporting the lettings team with general administrative duties Assisting with renewals and tenancy extensions Dealing with general enquiries via phone and email Requirements Previous experience in a lettings or property administration role preferred Strong organisational skills and attention to detail Excellent communication skills, both written and verbal Ability to manage multiple tasks in a fast-paced environment Good IT skills, including experience with property software (desirable) A proactive and team-oriented attitude Knowledge of current lettings legislation (advantageous but not essential) What’s on Offer Salary of £30,000 Opportunity to work with a respected independent agency Supportive and friendly team environment Ongoing training and development Long-term career progression opportunities Working Hours Monday to Friday, with occasional Saturday work (time off in lieu) This is a fantastic opportunity for an organised and motivated individual to join a well-regarded agency where your contribution will genuinely make an impact.

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