Do you want to take on the exciting opportunity of leading an innovative team and playing a key role in ending rough sleeping?
We have an exciting role available for a motivated and passionate leader to join the Floating Hub team as a Case Coordinator. The Floating Hub is a time limited, intensive intervention for targeted cohorts of people sleeping rough in hotspots across London. It is a multidisciplinary 24/7 ‘pop up’ assessment hub lasting up to 21 days in each location. Once each Floating Hub closes the team carry out a planned handover with all agencies to ensure that individuals are successfully rehoused. The Floating Hub provides safe off the streets accommodation and brings partners together under one roof to deliver rapid, tailored support, aiming to ensure that people do not return to rough sleeping.
This is an exciting opportunity to join a dynamic and initiative service which specialises in working with people where other attempts to end their homelessness have failed. As a Case Coordinator, you will:
* Lead in coordinating the day-to-day case work of the Floating Hub team to ensure high quality personalised casework.
* Work in partnership with local authorities, accommodation services, statutory and voluntary agencies to ensure that clients move on from the service into the appropriate accommodation with the correct support in place.
* Provide guidance and leadership to support Assessment and Reconnection (A&R) workers with more complex cases including escalating cases with relevant agencies.
* Line manage and provide essential support and supervision to A&R workers.
We are looking for someone with:
* Experience of communicating, liaising and negotiating with internal and external to a high level.
* Experience of client case management and the resilience to achieve and meet agreed outcomes.
* The ability to manage complex behaviours and motivate staff and clients to achieve outcomes with a creative and person centred approach.
* Excellent communication skills and the ability to work with others whilst managing your own time.
* Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.
If you want to play a part in the positive impact of this integral service, we encourage you to apply!
How to apply
Click the ‘Apply Now’ Button at the top of the page to start your online application form.
To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.
Closing date: 10 am on 21st Jan 2026
Interview and assessments on: w/c 2nd Feb 2026
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.