Job Title: Maintenance Team Member
Team/Directorate: Finance and Resources
Salary range/pay band: £34,000
Reports to: Head of Estates & Sustainability
Direct reports: None
Hours: Full time Hours 37.5 per week
Location: The post holder will be required to travel regularly
between all SSCH sites from their contractual base of Christopher’s in Artington.
Part 1: Job Profile
Main purpose of job
To work as a fully participative member of the Shooting Star Children’s Hospice’s (SSCH) maintenance team planning and providing all routine, planned and emergency maintenance in its broadest application throughout the three SSCH buildings, staff accommodation and retail outlets, including the grounds and all equipment & vehicles.
Ensure that your role within this team supports a high quality care service that complies with all Health and Safety legislation and that this remains your primary objective.
b) Work relationships
• Head of Estates & Sustainability (HES)
• Care Teams in-house
• Heads of Care
• Lead Nurses
• Heads of Department
• Retail Managers
c) Decision making authority
• Responsibility to abide by the safety practices and codes of Practice
• Monitoring and supervision of Contractors, ensuring they are signed in and out of the buildings, they adhere to safe working practices within SSCH, ensuring work is carried out with the minimum of intrusion into the daily operations of the SSCH
• This post holder does not have any responsibility for staff
• Provide information and advice to new starters, apprentices, trainees, Volunteers, work colleagues, managers, contractors
• Liaise with clinical staff where required offering non-clinical advice where appropriate and adequate training allows
• Monitoring and supervision of regular and corporate volunteers. Issuing guidance, instruction and evaluation of work.
d) Scope of job
To ensure that the hospice building and grounds are kept safe and tidy.
To support the HES in ensuring that all maintenance contracts are cost effective, all statutory requirements are met, monitored, and carried out by the due date and to the required standard.
To prioritise each day’s tasks in close liaison with the Care Team Leader or shift leader and in regard to the needs of the young people and families staying at or visiting the hospices.
Part 2: Main duties and key responsibilities
Maintenance Duties
• To support the HES in ensuring that all maintenance contracts are cost effective, meet all statutory requirements, are monitored and carried out by the due date and to the required standard.
• Within agreed parameters arrange for contractors to carry out emergency work / repairs as required, keeping the HES.
• Take responsibility for the supervision and support of all external contractors working on all sites and in accordance with the SSCH DBS policy.
• In liaison with the HES maintain all maintenance services within designated maintenance budget.
• To ensure the appropriate and safe upkeep of all equipment, working with Care Team Leaders as appropriate for clinical & therapy equipment.
• To undertake with team colleagues the PAT requirements on all sites annually and as equipment is procured, reporting and correcting/ repairing defects.
• With team colleagues ensure that all maintenance record keeping is accurate, up to date and meets with all statutory and SSCH requirements, including routine, preventative works and checks and all emergency repairs.
• To undertake repairs, decorating, building or carpentry projects on all sites as agreed and appropriate to skills and required outcomes.
• To ensure that the hospice building, and grounds are kept safe and tidy.
• To undertake seasonal activities such as snow clearance and gritting, summer watering.
• To monitor and support the safe supply of gas, electricity, water and oxygen both piped and portable.
• In liaison with the SSCHPhysiotherapists/Care Team, to undertake routine maintenance and safety checks of the hydrotherapy pools and Jacuzzis, taking the responsibility to cancel hydrotherapy sessions if indicated. Ensure water samples are taken and distributed as per SSCH instructions
• To undertake all safety check processes at all sites e.g. fire alarm testing, emergency lights testing according to SSCH policy and statutory requirements.
• Oversee and manage the safe storage and collection of clinical waste.
• Establish a routine maintenance consumables stock list, stock control and stock rotation process.
• To maintain effective use of resources within budgetary constraints.
• In conjunction with the Head of Volunteer Development (HoVD) the selection, training, support and supervision of the maintenance volunteer team, prioritising their workload to maximise the efficiency of the maintenance service.
• To undertake the weekly safety checks on the organisations vehicles, transport the vehicles to designated garages for servicing, MOTs and repairs as required.
• To ensure that all families and visitors to the hospices are made to feel safe and welcomed.
• To support the Hospice at Home service in the delivery of specific equipment to the families’ homes as required.
24 hour on call response
• To participate fully in the out of routine hours “On Call” rota, proving 24 hour maintenance support primarily to the hospices, but also as required the staff accommodation, shops and offices.
• Provide immediate telephone response and advice.
• As appropriate or requested by the on call care team leader, attend the relevant building to asses the emergency and undertake emergency repairs/ or facilitate the attendance of an external contractor within contractual terms, supervising the satisfactory resolution of the emergency.
• The On Call requirement will be 1:3 with equity facilitated for cover of the UK bank holidays throughout the year. One member of the maintenance team will be on call out of hours for all SSCh sites.
• The on call maintenance team member will be required to be within 1 hour of either hospice at all times and consume no alcohol throughout the on call period.
• On call terms: On call is a contractual requirement for this role and is managed within an all inclusive salary, although a daily on call allowance is also paid for those days on call. However we acknowledge that a situation that requires a prolonged out of hours attendance at a SSC site will be compensated:
o Telephone response – all inclusive
o Attendance on site - paid at hourly rate
• The On Call roster will be overseen by the HES
Professional, Training, Supervision and Education
• To participate in the SSCH appraisal process and maintain a positive and proactive approach to your own training needs.
• To take responsibility to undertake annual mandatory training.
• To make use of all the available support and supervision mechanisms offered by SSCH to promote your continued effectiveness within the hospice environments.
• To carry out other reasonable tasks at the request of the HES.
Health and Safety
• Maintain a safe working environment at all times by ensuring that potential hazards are identified, risk assessed and monitored incorporating all safe systems of work practices and documents. Working in strict accordance with all statutory legislation including but not exhaustive of HSE/ CQC/ EPA.
• Apply daily the extra practices and vigilance required when working within a child centered environment.
• To promote the safety and well-being of all families, staff and visitors at all times and assist in ensuring a safe working and living environment.
• To promote and maintain knowledge and compliance with the SSCH policies and procedures
Confidentiality
• To ensure the confidentiality of all information, verbally, written and electronic regarding families, staff and the organisation at all times.
• To comply with the Data Protection Act.
b) Other duties
• The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of SSCH.
• The post holder must be able and willing to get to and work in all SSC sites including our hospices, our offices and our retail operation providing holiday cover of maintenance team members when and where necessary.
• The post holder should be prepared to attend off-site training courses and staff events.
• The post holder will be required to apply for a Disclosure and Barring Service check.
For the full job description visit : https://www.shootingstar.org.uk/app/uploads/2024/04/JD-Maintenance-Team-Member-Apr-2024-1.pdf
For more information please visit our website : https://www.shootingstar.org.uk/