Role Overview
The Financial Assessment and Benefit Clerical Officers role provides day‑to‑day administrative support to the FAB and helps maximise the income for the Torbay and South Devon NHS Foundation Trust in accordance with national and local charging policies for both residential and non‑residential care services. The role involves a fair and accurate financial assessment process while actively promoting welfare benefits throughout the community of Torbay.
* Make appointments with clients to complete financial assessments for services such as residential/nursing care and domiciliary care. Handle approximately 80 weekly referrals and coordinate eight officer diaries to ensure efficient team operations.
* Explain the intricacies of the financial assessment to clients accessing services, often during traumatic times in their lives.
The Financial Assessment and Benefits team provides a key service for people who have social care support, ensuring fair, accurate, and timely assessments to identify contributors and support needs.
For further details or informal visits, contact: Name: Rachel Harris Job Title: Financial Assessments and Benefits Service Manager Email: rachelharris@nhs.net Telephone: 01803 219772
Seniority level
* Entry level
Employment type
* Full‑time
Job function
* Administrative
Industries
* Hospitals and Health Care
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