Join our team at Keolis Amey Metrolink (KAM), the largest light rail network in the UK!
Join our team as a Heavy Maintenance Technician and play a pivotal role in keeping KAM tram assets safe, reliable and optimised for service.
As a member of the newly established Heavy Maintenance function, you will work alongside the Heavy Maintenance Manager and Tram Maintenance Team to deliver and support the delivery of all planned and corrective maintenance related activities, ensuring the highest standards of safety, quality and operational performance.
In this role, you will provide technical leadership, expert guidance and best-practice advice, stepping up to lead maintenance operations in the Heavy Maintenance Manager’s absence.
Key accountabilities will include:
* Perform removal and refit of tram components, including bogies, pantographs, couplers, and brake equipment, strictly following maintenance instructions and procedures.
* Conduct root cause analysis of system failures, implementing corrective works to prevent recurrence and improve fleet reliability.
* Lead quality assurance tasks on newly overhauled equipment, ensuring compliance with organisational and regulatory standards.
* Execute and oversee complex heavy maintenance activities, providing technical guidance to Fitter colleagues and advising on best practice.
* Step in to lead day-to-day maintenance operations in the absence of the Heavy Maintenance Manager, maintaining safety, quality and performance standards.
* Promote a culture of safety, professionalism, and inclusivity, actively contributing to safety workshops, risk assessments and zero-harm initiatives.
* Ensure accurate and up-to-date asset management records across paper and digital systems.
* Build and maintain strong collaborative relationships with internal teams and external partners TfGM, OEMs and suppliers to support maintenance delivery and continuous improvement.
What you’ll bring:
* NVQ Level 3 in an engineering discipline, Advanced Modern Apprenticeship or equivalent experience, with experience supervising and mentoring.
* Strong knowledge of heavy maintenance practices within a large, multi-disciplined team, including fault-finding techniques such as FMEA and root cause analysis.
* Proven experience in a safety-critical maintenance environment, delivering high-quality work and maintenance completion to plan.
* Highly developed practical maintenance skills with experience on complex systems, including removal, refit and inspection of major components.
* Ability to interpret technical drawings, schematics and maintenance instructions, including torque specifications and material grades.
* Skilled in fault diagnosis, root cause analysis and implementing corrective actions to improve asset reliability.
* Competent in maintaining accurate asset management and maintenance records, both paper-based and digital.
* Strong attention to detail, able to follow instructions precisely and work collaboratively within a team to meet operational objectives.
* Good communication skills, both verbal and written, and confident providing technical guidance to colleagues.
* IT literate, including Microsoft Office and digital maintenance systems and flexible to work shift patterns as required.
What we will offer you:
* Salary is £55,609 per annum, depending on skills and experience
* Permanent, working full time with shift work
* Free Tram Travel for all our colleagues, plus a sponsored pass for an immediate family member.
* 25 days holiday, plus bank holidays
* Access to Amazing Discounts at major retailers including Asda, Currys PC World, John Lewis and many more.
* Family Friendly Policies including enhanced maternity and paternity pay.
* Wellbeing Support including a free counselling, health checks and Employee Assistance Programme.
* Supporting your development focusing on career pathways and professional fees covered if required for role.
The closing date for applications: 16 February 2026
Depending on the level of applications for this role we may close the advert earlier, therefore we encourage you to submit your application early.
Our Commitment to you:
At KAM, we celebrate the diversity of our customers, communities, and colleagues, and strive for a workforce which is equitable, inclusive and representative of the communities we serve and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, and sexual orientation to apply. We look forward to receiving your application.
We live our values of “We Care, We Commit, We Imagine” through our behaviours and we strongly believe that diverse perspectives drive innovation and create an environment where individuals can imagine that anything is possible. We care about our people, and we fully commit to creating an inclusive environment where our people feel valued, respected and empowered to thrive.
We recognise the importance of flexibility in the workplace and where possible, we will do our best to consider alternative working patterns or flexible arrangements to help you balance work and life in a way that works for you and the business. If you’d like to discuss before applying, please feel free to contact our recruitment team.
To ensure you are given the best opportunity to succeed in the recruitment process, please let us know if you will require any support or reasonable adjustments. You can contact our team here .
What we will need to check:
If you are successful, we will need to complete several pre-employment checks prior to you starting. These include.
* Proof of address.
* Evidence of right to work in the UK.
* References from previous employment or studies from the last 3 years
* Pre-employment medical (level subject to role).
* Criminal Records self-declaration check, in line with the Rehabilitation of Offenders Act (1974).