Account & Logistics Executive
Salary: Circa £30,000
Surrey
We are currently recruiting for an experienced Account & Logistics Executive to join a busy Client Services team. This is a fantastic opportunity for someone who has strong logistics experience and is confident managing courier deliveries into Europe.
This requirement is essential - we are specifically looking for someone who understands international shipments and is comfortable liaising directly with European couriers to ensure smooth and compliant delivery processes.
This position focuses on managing delivery logistics and administration for airline clients, ensuring shipments are tracked accurately and delivered on time, while maintaining exceptional service levels.
Key responsibilities include:
Managing consignments and selecting appropriate transportation methods
Liaising confidently with couriers, including European carriers
Handling import/export documentation and raising commercial invoices
Tracking goods in transit and resolving delays proactively
Keeping clients and internal teams updated on order status
Escalating issues and providing alternative solutions where needed
Supporting order processing and general account administration
Preparing monthly reports
Working closely with finance to ensure pricing accuracy and margin control
Supporting the supply of print-related products to allocated accounts
Essential Requirements
Proven logistics experience
Confident dealing with couriers into Europe
Strong knowledge of import/export systems and documentation
Experience raising commercial invoices
Understanding of VAT processes
Proven administrative experience
Proficiency in MS Excel, Word and Outlook
Print industry knowledge would be advantageous but is not essential.
You will be:
Highly organised with excellent attention to detail
A clear and confident communicator
Calm under pressure and solutions-focused
Able to prioritise effectively and meet deadlines
Commercially aware and client-focused
A strong team player with a proactive approach
This role requires someone who can confidently manage international logistics processes while delivering excellent client service.
If you have the required logistics experience and are comfortable coordinating European courier deliveries, we would love to hear from you.
Ref: (phone number removed)