Executive Assistant & Business Support Manager
This is a senior, high‑impact role where you’ll act as an extension of the Co‑CEOs — helping them operate at their best, translating priorities into action, and connecting the dots across teams, culture, and operations. You’ll lead the Business Support function, act as a cultural ambassador, and help drive initiatives that shape the future of our employee‑owned business.
No two days will look the same — and your influence will be felt across every corner of the agency.
Responsibilities
You will do
* Executive Support: Proactive, tailored support to two Co‑CEOs with differing needs and working styles
* Manage complex diaries, inboxes, communication flows and priorities
* Prepare briefing packs, presentations and meeting papers, ensuring follow‑up actions are executed
* Act as a trusted adviser and connector for internal and external stakeholders
* Support board and executive governance processes to ensure clarity and accountability
Business Support & Operations Leadership
* Lead the Business Support function and set high standards for service excellence
* Line‑manage Front of House, ensuring a polished, on‑brand experience
* Oversee office facilities and supplier contracts
* Contribute to operations planning, business rhythm and continuous improvement
Projects & Strategic Initiatives
* Drive cross‑organisational projects linked to agency priorities
* Support culture, engagement and internal communication initiatives
* Play a key role in the ongoing development of DE&I programmes
Culture, Communication & Engagement
* Cascade leadership messages and ensure alignment across teams
* Help shape a positive, inclusive and collaborative workplace environment
* Strong EA and/or operations leadership experience in a fast‑paced environment
* Outstanding organisational, communication and stakeholder management skills
* High emotional intelligence, discretion and sound judgement
* A proactive, resilient and solutions‑focused mindset
* Passion for culture, inclusion and organisational excellence
What You’ll Bring
* Strong EA and/or operations leadership experience in a fast‑paced environment
* Outstanding organisational, communication and stakeholder management skills
* High emotional intelligence, discretion and sound judgement
* A proactive, resilient and solutions‑focused mindset
* Passion for culture, inclusion and organisational excellence
* The ability to influence, inspire confidence and bring people together
About Us
We’re Tangerine – a team of 100+ content creators, digital planners, strategists, designers, creatives and consultants who help brands solve problems, think differently and truly connect with people.
Our vision is simple: To be the specialist communications agency top brands want to work with — and the place the most talented people want to work for.
Culture sits at the heart of how we do that. We’re passionate about delivering meaningful, standout work and we empower our people to think freely, push creativity and continually test, learn and grow. That means clients get the results they want — and our people get to show just how talented they are.
And as the first majority employee‑owned agency in the UK, everyone at Tangerine has a real say in how our business is run.
We are committed to fostering a diverse and inclusive workplace and everyone can thrive and help enhance the way we work through their unique perspectives and experiences.
Please get in touch to discuss any assistance you may require with our application process.
Direct Applicants only
Send your CV and salary expectations and we’ll be in touch.
What we offer
* An annual tax‑free profit share
* A healthy annual training budget supported by our Homegrown training skills development programme
* A generous holiday scheme including your birthday off
* Wellbeing day off once a quarter
* Late start/early finish once a quarter
* Flexible public holidays
* Health Insurance
* Charity, Wellbeing and Social events
* Interest‑free loans
* Enhanced dependents / maternity / paternity / sick pay
* 121 coaching and mentor
Please leave your information and our team will contact you shortly!
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