About The Role ARAG Law is seeking a Legal Assistant to join our Operational Support team in Bristol. We are seeking an enthusiastic and dedicated individual to help ensure the smooth functioning of our office and support our lawyers with effective case management. In this varied role you’ll support our legal teams with general telephone and administrative support. Due to the nature of our work, we are looking for applicants who can work confidentially and with attention to detail. As part of this fast-paced environment, you will thrive under pressure and be able to deliver results within tight deadlines. Come and be a part of a team where your skills and passion will make a difference! Key Responsibilities: Answering reception calls covering all law departments and directing calls appropriately. Archiving, including retrieving files and boxes from storage. Checking disbursements on settlement of cases, general housekeeping and paying of disbursements by cheque or bank transfer where required. Reviewing of documents to include identifying legally privileged disclosure, redacting and sorting. Handling communication by email, post and phone with prospective new clients. Monitoring shared mailboxes and completing tasks where applicable. Facilitating the smooth running of the office. General administrative tasks including processing incoming and outgoing post; preparing file copies, court bundles and bundles for counsel About You Whilst this role would be suitable for law graduates, we are ideally looking for applicants be have worked in an administrative or customer service based role previously; however we would be keen to consider candidates from other backgrounds who are motivated to work in a professional environment who would like to promote and develop their abilities and can demonstrate the following skills: A passion for providing impeccable service Working knowledge of the day-to-day operations of a legal office is desirable. Proficient in Microsoft Office and IT systems in general. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Team player with a track record of building strong, effective working relationships Commitment to ensuring good customer outcomes. Ability to work confidentially is essential If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above. About The Company ARAG UK helps businesses and individuals gain access to justice, and it’s our founding principle to enable everybody, not just those who can afford it, to assert their legal rights. Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG UK are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas. We have historically focussed on delivering legal services to customers solely via our Legal Expenses Insurance products, which provides a steady workload of litigated cases in areas such as; Personal Injury Litigation & Dispute Management Employment Business & Commercial We believe these are exciting times for ARAG Law as part of the wider ARAG UK, and we are looking for likeminded individuals who share our ambition to make our high quality legal solutions accessible and affordable. You can expect to join an organisation that will challenge and develop you to progress your career in ways that traditional law firms cannot. We are also committed to supporting continued professional development and promote both internal Training Contracts and alternative routes to qualification (SQE/CILEX). By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do. If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.