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Client services manager

Westbury
Permanent
Client services manager
£35,000 - £40,000 a year
Posted: 16h ago
Offer description

Client Services Manager Westbury | £35,000 - £40,000 per annum Mon-Fri 08:30-17:00 Why This Role is Exciting: Join one of the UK's leading luxury packaging suppliers, where innovation, quality, and a personalised approach set the standard. This is not just a management role, you'll lead a dedicated team and work directly with clients, offering expert advice on bespoke packaging solutions and artwork. With 30 days holiday including Bank Holidays, free onsite parking, a cycle-to-work scheme, and a supportive office environment, this is the perfect role for someone who thrives on building relationships, solving problems, and delivering excellence. About the Role: As Client Services Manager, you'll: Lead, motivate, and develop a high-performing team of client service and internal sales advisors Be the go-to point for key clients, managing bespoke orders, artwork advice, and personalised solutions Oversee daily operations to ensure seamless order processing and client satisfaction Analyse performance data and implement strategies to optimise team success Collaborate across departments to ensure every client receives a premium experience About You: Proven experience in client service or internal sales management, ideally in packaging, printing, or manufacturing Strong leadership skills with the ability to inspire and guide a team Excellent communication, problem-solving, and organisational skills Confident using CRM systems and Microsoft Office Customer-focused, proactive, and solutions-driven Please apply!

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