Overview
We are looking for a dedicated individual with a passion for luxury to join us as Sales Consultant at our John Lewis, Peter Jones counter. This is a part-time opportunity, working 24 hours per week on a 3 month FTC.
As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
Responsibilities
* Provide excellent customer service and detailed product knowledge to customers.
* Deliver sensorial customer experiences through signature services (e.g., fragrance consultations, hand and arm massages).
* Assist the team with general store tasks, including stock management, cleaning and replenishment.
What We Are Looking For
* Excellent communication skills with confidence and a positive, can-do attitude.
* High standards of personal grooming and a passion for luxury; champion our brand values.
* Ability to work well in a team, drive to achieve store and personal KPIs, and flexibility in working arrangements to suit business requirements.
What We Can Offer You
* An hourly rate of £13.85
* 50% staff discount on Molton Brown products
* 22 days holiday + Bank Holidays
* A day off for your birthday
* Monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
* Free product allocation every quarter up to 5 Molton Brown eligible items
* Access to discounts/cashbacks from high street retailers
* Enhanced family leave
* Healthcare Plan
* Wellbeing Support
* Recognition Awards
* Season Ticket Loans / Cycle To Work Scheme
* Company Pension Scheme
* Ongoing development and opportunities to enhance your skills
* A company where your voice will be heard and your opinion matters
* Learning and development opportunities within our business and across brands
Molton Brown is part of Kao, founded in Japan in 1887. Kao is committed to making a difference in people’s lives with high-quality products and services to create a Kirei Life—a beautiful life that respects the needs of consumers, customers, and the planet. Our corporate philosophy, the Kao Way, guides us in integrity, innovation, and mutual respect.
How we work
Having been selected among the World’s Most Ethical Companies for 19 consecutive years, Kao is a company with a purpose and strong values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can shape their job and career. We work collaboratively to achieve our goals and deliver the best for our customers.
Hiring Process
Kao embraces diversity and individual personalities; we welcome applications from all areas of the global community.
Want to learn more
If you feel you are as unique as our products and want to discover why 33,000 people worldwide chose a career with us, please visit kai
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