Location
Manchester or Reading (Hybrid working available)
Job Title
Account Manager
Compensation & Commission
Competitive base salary + uncapped commission + accelerators for over performance.
About BCN
At BCN we unite people and technology to enable organisations to fly. We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry‑leading client experience across business, public sector and not‑for‑profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to pioneering technology with Microsoft innovation. Guided by our three values of building relationships, customer success and passion and dedication, we are on a mission to make BCN the most trusted tech partner in the UK today.
Focus of the Role
We are looking for an experienced Corporate Account Manager to excel in the commercial management and growth of a portfolio of named customer accounts. The ideal candidate will have relevant experience and a deep understanding of the technology industry, specifically the Microsoft ecosystem, and a proven track record of successful sales account management and performance. As a sales professional you will lead the commercial interface to your allocated clients, ensuring continued education of BCN and related technologies, creating awareness and unearthing new opportunities to increase revenue through enhancing our clients’ businesses.
Responsibilities
* Client Interaction, Influence, and Relevance – Be highly visible in executing client/sector‑specific development plans, including account, territory, stakeholder, and opportunity planning.
* Effectively use supporting expert resources to unearth, educate, qualify, and progress key opportunities, including pre‑sales, practice specialists, and CTO office/consult teams.
* Focus relentlessly on client value‑creation to develop a qualified opportunity pipeline, whitespace penetration through cross‑sell and upsell strategies.
* Act as the commercial authority and single point of contact for all client account‑related matters.
* Strive to meet all Success Framework performance metrics to ensure target attainment, including sales target performance (in‑month/YTD), pipeline additions, pipeline value coverage (in‑month/rolling quarter), and pipeline maturity metrics.
Professional Competencies
* Clearly articulate clients’ business and sector drivers, identifying challenges, pain points, and opportunities.
* Identify opportunities for proposition replication by client or sector.
* Understand commercial contracts, their structure, key terms, and their impact on BCN and the client’s business.
* Demonstrate financial awareness, including using data analysis, and effective data presentation.
* Influence and respond to formal procurement processes, including RFI/RFQ/RFP tender submissions.
* Adopt a structured sales methodology to align the buying and selling process, demonstrating learning and effectiveness.
* Maintain accurate sales reporting, including pipeline data management, forecasting accuracy, CRM data management, and contract renewals.
Behavioural Competencies
* Demonstrate a desire to succeed with a strong work ethic.
* Perform well in a performance‑driven, sometimes pressured environment.
* Show passion for performance attainment through continual prospecting, stakeholder development, and seeking referrals.
* Exhibit maturity and professionalism reflective of the sales function’s importance.
* Build strong internal and external professional relationships.
* Show coachability and a desire for continuous improvement.
* Invest time in attaining Microsoft solution accreditations and role‑specific competencies.
* Maintain a structured and organised approach to task and time management.
Benefits
* Competitive salary with progression opportunities.
* 23 days holiday allowance, increasing with length of service, plus bank holidays and an extra day off on your birthday.
* Option to purchase additional holiday days.
* Company pension scheme.
* 2 paid leave days per year to volunteer and support your local community.
* Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing.
* Life assurance.
* Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts.
* Free on‑site gym at Manchester and Leeds locations.
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