Location: Braintree, Essex, CM7 9HB.
Salary: £26,622 to £29,787 per annum.
Job type: Full time, permanent.
Closing date: Sunday 10th May 2026.
Housing Assessment Support Officer – The Role
The role will involve maintaining the Housing Register through the Gateway to Homechoice website, assessing housing applications, looking after changes of circumstances, advertising and shortlisting empty properties for social landlords.
You will also carry out investigations to determine which applications should take priority, liaise with landlords, Social Services, Mental Health Teams, GPs and the Police, renew applications, identify those who may be within 56 days of becoming homeless and place bids on suitable properties for applicants who are unable to.
Housing Assessment Support Officer – You
* Excellent communication and interpersonal skills, confident liaising with customers, colleagues and partner organisations, with a positive and non-judgmental approach.
* Good practical IT skills, ability to work accurately under pressure, comfortable working both independently and as part of a team.
* Knowledge of housing issues and previous experience of working in a housing-related role would be an advantage but is not essential, as full training will be provided.
* A full UK driving licence and access to a car is essential for this role.
Housing Assessment Support Officer – Benefits
* Hybrid working arrangements available (home/office based) subject to business need.
* Competitive pay and benefits.
* Local government pension scheme.
* Learning and development for all staff.
* Staff discounts at local businesses.
* Staff recognition schemes.
* Extensive health and wellbeing programme including discounted gym membership.
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