Are you passionate about improving student engagement, behaviour, and attendance? We are seeking a proactive and resilient Pupil Engagement Officer to support secondary-aged learners, helping them overcome barriers to learning and achieve positive outcomes both academically and personally.
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The Role
As a Pupil Engagement Officer, you will play a key role in supporting students who require additional pastoral guidance, behaviour support, or intervention to remain engaged in education.
You will work closely with pastoral teams, teaching staff, families, and external agencies to ensure students feel supported, safe, and motivated.
Key Responsibilities:
* Provide targeted pastoral support to students at risk of disengagement or exclusion
* Deliver effective 1:1 and small group interventions focused on behaviour, wellbeing, and engagement
* Support attendance improvement strategies and monitor student progress
* Build positive relationships with students, acting as a trusted adult and role model
* Liaise with parents/carers and external professionals to promote consistent support
* Contribute to behaviour management strategies and restorative approaches
* Maintain accurate records, reports, and safeguarding documentation
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✅ The Ideal Candidate
We are looking for someone who:
* Has experience working with young people in a secondary school, alternative provision, or youth setting
* Demonstrates strong behaviour management and de-escalation skills
* Has experience supporting students with SEMH, SEND, or attendance challenges
* Is resilient, calm under pressure, and solution-focused
* Has excellent communication and relationship-building skills
* Understands safeguarding procedures and trauma-informed approaches
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Desirable Experience
* Previous role as a Behaviour Mentor, Pastoral Support Worker, Youth Worker, or Teaching Assistant
* Experience delivering interventions around behaviour, wellbeing, or emotional regulation
* Knowledge of restorative practice and inclusive education strategies
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What’s on Offer
* Supportive and inclusive school environment
* Opportunity to make a real difference to vulnerable learners
* Ongoing CPD and professional development
* Collaborative pastoral and safeguarding team
All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.
All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.
Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.
We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.
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