Duty and Assessment Team Manager Full Time (37 Hours per Week)
We are seeking an experienced and motivated Duty and Assessment Team Manager to lead a fast‑paced frontline social work service. This pivotal role is responsible for overseeing the effective management of referrals, initial child and family assessments, and decision‑making processes to ensure timely, high‑quality outcomes for children and families.
Responsibilities
* Lead a dedicated team of social workers, embedding a strength‑based approach to practice.
* Drive forward the Family First Partnership (FFP) model and ensure interventions are collaborative, relationship‑based, and focused on building resilience and sustainable change.
* Make confident decisions, manage risk and safeguard children and families, working collaboratively with partners.
* Oversee workload allocation, performance management and ensure statutory responsibilities are met in line with organisational policies and best practice standards.
* Champion reflective supervision, support staff development and wellbeing, and foster a culture of continuous learning.
Qualifications
* Qualified Social Worker with current Social Work England registration.
* Significant frontline experience in Duty and Assessment.
* Strong leadership and management capability with evidence of improving practice.
* Knowledge and experience of strength‑based practice, motivational interviewing, and FFP.
* Strong analytical, decision‑making, and risk management skills.
* Commitment to delivering high‑quality, child‑centred outcomes.
Benefits
* A service committed to Ofsted excellence and continuous improvement.
* Strong leadership support and clear strategic direction.
* Ongoing professional development and training (including FFP and motivational interviewing).
* A culture that values staff wellbeing, reflective practice, and manageable workloads.
Equal Opportunity Statement
The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We guarantee an interview for disabled people, looked after children/care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.
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