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People services manager

Cardiff
Cardiff and Vale University Health Board
Service manager
Posted: 19h ago
Offer description

Job summary

The Cardiff and Vale People & Culture Directorate is transforming the way in which we provide our people services (HR) to ensure that our focus is on the delivery of a positive employee experience for all our people with every interaction. Our People and Culture Plan underpins everything we do. To help us deliver the plan and to drive our People Services Team forward with new ways of working, we are looking for positive and curious individuals to join us.There are some big workforce challenges across the NHS and we need great people to join us and make a difference. If you would like to be part of a fun, agile and dynamic team, please get in touch for more information about the role and other job opportunities within the Team.


Main duties of the job

The post holder will support the Head of People Services in delivery of a comprehensive range of workforce and organisational development and human resources activities throughout the Clinical Boards. This will include the actions to increase engagement of the workforce, the facilitation of workforce redesign and new ways of working, management of operational HR issues; performance management and monitoring of workforce KPIs, embedding good people management practices and developing and raising managerial and team capabilities.

The post holder will be proactive and will have a person-centred approach in all that they do.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.


About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.


Details


Date posted

16 February 2026


Pay scheme

Agenda for change


Band

Band 7


Salary

£48,527 to £55,532 a year per annum


Contract

Permanent


Working pattern

Full-time, Part-time, Flexible working


Reference number

001-AC


Job locations

Woodland House

Cardiff

CF14 4HH


Job description


Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description


Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.


Person Specification


Qualifications


Essential

* CIPD member or equivalent experience and evidence of continuing professional development and acquiring new skills/knowledge
* Postgraduate Diploma or equivalent experience.


Experience


Essential

* Undertaking a generalist Human Resources role
* Working with Human Resources Policies and Procedures
* Delivery of Human Resources Policy Training Sessions
* Undertaking /coaching disciplinary investigations
* Dealing with complex ER issues
* Managing a change process
* Experience of Sickness management to appeal stage


Desirable

* Managing and leading a team
* Report writing
* Information Management and Technology experience, with proficiency in IT software such as Excel, Word PowerPoint


Skills and Knowledge


Essential

* Knowledge of HR policies and procedures specifically Sickness, Disciplinary, Capability, Dignity at work and Organisational Change
* Up to date knowledge of employment law
* I.T. Proficiency particularly in the use of word processing, spreadsheets and data bases
* Excellent written and English language skills
Person Specification


Qualifications


Essential

* CIPD member or equivalent experience and evidence of continuing professional development and acquiring new skills/knowledge
* Postgraduate Diploma or equivalent experience.


Experience


Essential

* Undertaking a generalist Human Resources role
* Working with Human Resources Policies and Procedures
* Delivery of Human Resources Policy Training Sessions
* Undertaking /coaching disciplinary investigations
* Dealing with complex ER issues
* Managing a change process
* Experience of Sickness management to appeal stage


Desirable

* Managing and leading a team
* Report writing
* Information Management and Technology experience, with proficiency in IT software such as Excel, Word PowerPoint


Skills and Knowledge


Essential

* Knowledge of HR policies and procedures specifically Sickness, Disciplinary, Capability, Dignity at work and Organisational Change
* Up to date knowledge of employment law
* I.T. Proficiency particularly in the use of word processing, spreadsheets and data bases
* Excellent written and English language skills


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).


UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).


UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).


Employer details


Employer name

Cardiff and Vale University Health Board


Address

Woodland House

Cardiff

CF14 4HH


Employer's website

(Opens in a new tab)


Employer details


Employer name

Cardiff and Vale University Health Board


Address

Woodland House

Cardiff

CF14 4HH


Employer's website

(Opens in a new tab)

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