We're working with a fast-growing business that's looking for a confident and motivated Telemarketing Executive to join their team on a temporary-to-permanent basis, starting 5th January. This role involves making outbound calls on behalf of a range of clients, starting meaningful conversations, understanding customer needs, and generating high-quality sales leads. It's ideal for someone who enjoys speaking to people, building rapport, and working in a lively, fast-paced office environment.
What You'll Be Doing
* Making outbound calls using clear briefs and call guides
* Having natural, engaging conversations and building rapport
* Identifying customer needs and qualifying sales leads
* Accurately logging call outcomes within the CRM system
* Working closely with Campaign Managers to deliver successful campaigns
* Keeping up to date with client services and campaign objectives
* Providing clear, accurate reporting on activity and outcome
Qualifications
* Previous experience in telemarketing, sales, or customer service
* Confident, friendly, and professional phone manner
* Comfortable handling objections and navigating conversations
* Self-motivated and target-driven
* Basic computer skills, including CRM systems and Excel (full training provided)
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