Operations Director
Location: Various UK Locations
Salary: Up to £95,000 DoE + Location
Start Date: ASAP
A leading national services organisation is looking for an accomplished Operations Director to oversee a portfolio of high‑profile, multi‑site contracts. This senior role combines strategy, people leadership, commercial performance and operational excellence.
The Role
You’ll set direction for a large, diverse operation—building a high‑performing team, driving service standards, and ensuring strong financial performance. With significant autonomy, you’ll lead strategy, innovation, sustainability and customer excellence across your portfolio.
Key Responsibilities
* Lead, inspire and develop senior managers and operational teams
* Ensure exceptional service delivery and full contractual compliance
* Drive health, safety and quality performance
* Oversee budgets, forecasting, cost control and profit improvement
* Build a culture of inclusion, wellbeing and continuous improvement
* Identify growth opportunities and contribute to strategic planning
* Strengthen stakeholder relationships and deliver clear, professional reporting
About You
* Senior leadership experience in a large, complex, multi‑site organisation
* Strong operational and people leadership skills
* Proven commercial and financial management success
* Excellent communicator with outstanding stakeholder management
* Confident navigating challenging situations and driving change
* Service‑sector, cleaning or FM experience beneficial but not essential