Job title: Team Manager Job Category: Social Care Qualified Hours per week: 36 Location: 2 Alice Square, Birkenhead, Merseyside, CH412YA, Wirral MBC Pay: £45.00 per hour JOB ROLE PURPOSE Lead and manage a team to deliver high quality, effective and consistent social work practice, ensuring that the greatest care and diligence is maintained to achieve the best possible outcomes for children, young people and their families. KEY TASKS 1. Ensure that all contacts/referrals are signposted to or allocated to appropriate staff quickly and efficiently, enabling a professional decision to be made by the relevant workers in line with agreed standards. 2. Ensure workloads are managed within the agreed guidelines for casework. 3. Work collaboratively with partners and other professionals to drive the quality of the service provided to children, young people and their families. 4. Oversee and scrutinise practice, evidenced through case audit, supervision and observations. H:\Corporate Services\HRManagement\CYPD OFSTED HROD team\Career Progression Framework\Revised draft JD CPF\Final Versions 28th Nov 17\PC0081P JD Team Manager 2 - Social Care (EPO6) Final 171128.doc Page 3 of 6 Keep abreast of service developments and organisational changes, identifying opportunities and making recommendations to improve the efficiency and effectiveness of the service. Work locally and regionally to identify best practice and initiatives that could influence practice, policy and performance. Establish and maintain partnerships to deliver on strategic objectives and service targets (Wirral Plan). Contribute to business function and service plans and lead on the delivery of plans at service level. Resources Exercise discretion at all times regarding confidential information and observe relevant codes of practice and legislation in relation to data protection and personal information. Manage people resources in line with the council�s people performance policies. Mentor and coach newly appointed Team Managers where required. Audit and scrutinise children�s records, advising on good quality recording, analysis of need and report writing. Procure goods and services to deliver appropriate care/commissioned packages of care. Planning and Organising Plan own work and that of the team ensuring specified timescales are met. Analyse and share information regarding individual, team and service performance. Make proposals on resources, objectives and targets for service planning and work with Service Managers in progressing their development. Carry out supervisions in accordance with the Supervision Policy. Ensure casework allocation is managed in accordance with the guidelines for casework and children�s records are subjected to rigorous regular audit. Decision Making Oversee good quality decisions about the type of response or investigation to be undertaken, making best use of the available skills, knowledge and capacities of the team. H:\Corporate Services\HRManagement\CYPD OFSTED HROD team\Career Progression Framework\Revised draft JD CPF\Final Versions 28th Nov 17\PC0081P JD Team Manager 2 - Social Care (EPO6) Final 171128.doc Page 4 of 6 Make judgements on complex cases taking into account risk and justifying decisions and act as a point of escalation for Team Manager 1. Hold practitioners to account when there is evidence of poor or under performance through effective supervision and support or the use of appropriate sanctions. EXPERIENCE, QUALIFICATIONS, KNOWLEDGE AND SKILLS Essential Criteria Qualifications: ? Social Work qualification e.g. Degree in Social Work; Dip SW. Registered with the Health and Care Professions Council (HCPC) and able to evidence this. ? Evidence of continued professional development (CPD). Knowledge & Skills: ? Evidence of local budget management and regulations at strategic and operational levels. ? Sound knowledge and understanding of relevant legislation relating to children and young people, care leavers and families. ? Ability to analyse information and form a judgement regarding appropriate interventions with children, and their families. ? An understanding of the social care framework for information sharing between professionals and agencies. ? Knowledge of statutory power and authority in exercising judgement. ? An excellent understanding of robust quality assurance and its impact on outcomes. ? Ability to prioritise, organise and plan tasks, meeting agreed timescales. ? Ability to analyse performance information and put in place an improvement plan to address any issues. ? Ability to challenge the impact of discrimination and deprivation. ? Displays excellent communication skills and professionalism in building and developing influential and respectful partnerships. H:\Corporate Services\HRManagement\CYPD OFSTED HROD team\Career Progression Framework\Revised draft JD CPF\Final Versions 28th Nov 17\PC0081P JD Team Manager 2 - Social Care (EPO6) Final 171128.