Deputy Manager - Goldsmiths
Job Description
Deputy Manager - Temporary (Maternity)
Do you have experience motivating and developing a high-performing retail team? Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients?
Our Deputy Managers play a key role in assisting the Showroom Manager in leading, motivating, and developing a team to deliver an excellent client experience, ensuring that everyone has an exceptional experience in our Goldsmiths Showrooms. As an ambassador for the brand, you will be commercially aware, driven, and have a strong background in retail management. An impressive record of business development and excellent people skills will help you drive the business forward and share your passion for our fantastic products.
About You
* A natural flair for guiding, mentoring, and developing a high-performing team
* A proven track record in retail management
* Commercially aware with an excellent understanding of Clienteling, networking, and events management
* People, sales, and client-focused, delivering an exceptional client experience to all
* An inspirational role model with a passion for our products
* Competitor analysis
* Recruitment, performance management, and training
* Effective communication of business initiatives and follow-up on actions
About Us
With over 230 years of tradition and experience, Goldsmiths has become one of the UK's leading watch and jewellery retailers, with over 55 showrooms nationwide. We were the jewellers who made the Rugby League Trophy, and we were the UK's first appointed stockist of Rolex watches in 1919. We offer a wide selection of diamond jewellery, including wedding and engagement rings to suit all styles. We operate the largest distribution network for Rolex, Omega, TAG Heuer, and other reputable brands.
Goldsmiths is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the US. We have over 190 showrooms and 7 e-commerce websites, with a strong presence in the luxury watch market. Our success is based on partnerships with prestigious luxury brands, supported by impactful marketing and advanced technology, providing our clients with a modern, luxurious experience. Our people are highly trained and motivated to deliver exceptional service while building inclusive teams.
Our clients love us for our exceptional experience, expertise, and approachability. We aim to make every interaction memorable.
Some of Our Benefits
* Holiday Purchase Scheme
* 24/7 Employee Assistance Programme
* 24/7 Virtual GP service
* Share Save Scheme
* Enjoy your Birthday Off
* Free Wellbeing Tools
* Generous Discount Scheme
* Enhanced Maternity Pay
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