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Senior legal policy manager (consumer policy)

Birmingham (West Midlands)
Permanent
Policy manager
Posted: 4h ago
Offer description

Senior Legal Policy Manager (Consumer Policy) Contract Type Permanent Working Pattern Full time Working Hours 35 hours per week Salary £70,000 - £75,000 for Birmingham and Cardiff and £77,000 - £82,500 for London - depending on knowledge, skills and experience Location Options Birmingham with part of the week working from home, Cardiff with part of the week working from home, London with part of the week working from home Function Type Legal We are seeking an experienced legal policy expert to deliver on strategic policy projects arising from our Corporate Strategy. What's in it for you Leverage your policy expertise to lead and deliver significant policy projects focusing on consumer policy that contribute meaningfully to the legal sector by improving consumer outcomes Independently engage with senior stakeholders, both internally and externally, to drive policy development Apply your innovation and problem-solving skills in an evolving sector The role Reporting to the Deputy General Counsel, this senior role requires an individual capable of working independently and exercising sound judgment, to lead, advise on, and develop complex strategic policy projects. Drawing on your legal expertise, you will provide authoritative advice and play a key role in shaping the delivery of this strategic policy project. You will join a small team of the most senior legal policy advisers at the SRA operating at the forefront of our policy initiatives. The role involves delivering high‑quality regulatory and public law advice as well as leading complex policy projects for the Consumer Policy team. You will ensure policies are legally robust, proportionate, and forward‑looking, supporting improved consumer outcomes and informed decision‑making in the legal services market. Much of your focus will be on projects where we seek to improve the outcomes for consumers and ensure they can make informed decisions about the legal services they receive. Key responsibilities Lead and develop major policy projects from inception through to implementation, ensuring deliver of on time quality work Work with policy colleagues on the strategic development and implementation of key policies Engage effectively with internal and external stakeholders, confidently representing the SRA at various meetings and forums Provide innovative solutions to complex legal problems Manage external lawyers and counsel Offer clear and precise legal drafting Support the coaching and mentoring of legal advisers, promoting diversity and inclusion, and acting as a positive role model within the organisation. What we are looking for A qualified solicitor, barrister, CILEX lawyer, registered European lawyer or an equivalent qualified lawyer with experience in consumer law, financial services, common law or other jurisdiction, with a current practising certificate Proven and significant experience as a legal policy lawyer providing high quality advice in an equivalent regulatory and/or public law environment. Advisory experience in consumer law and/or financial services is desirable Track record of leading and delivering solutions, taking accountability for the successful resolution of very complex issues Highly analytical and intellectually agile, able to learn and manage complexity quickly. Proven ability to synthesise research and data to inform policy development Strong interpersonal skills combined with experience of establishing and maintaining effective relationships and working with a range of internal and external stakeholders - including those at the most senior levels Proactive, open to challenge and able to make difficult decisions to progress projects to required timescales Useful and additional information There is a Role Profile attached at the bottom of the advert on our website. This role can be based at our office in Birmingham, Cardiff or London. We operate a hybrid working model which means working 2 days a week in the office, and rest of the week from home. The starting salary for this role is between £70,000 - £75,000 depending on relevant knowledge, skills and experience. For those eligible, an additional 10% London weighting will apply (salary range of £77,000 - £82,500). We are happy to discuss scope for flexible working arrangements within the full-time hours (35 hours). If you have any questions that are not answered in the advert or on our website, or would like to have a confidential chat you can contact us via: recruitment@sra.org.uk. To apply Please click 'apply' to complete the online application form and upload a CV and cover letter, that must address how you meet the requirements of the role. The cover letter should be no longer than 2 pages. To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages. Closing date for applications is 9 February 2026 at 09:00. Interviews are anticipated to take place, in person, in either our Birmingham or London office. The SRA is the independent regulator of solicitors and law firms in England and Wales, protecting consumers and supporting the rule of law and the administration of justice. We do this by overseeing all education and training requirements necessary to practise as a solicitor, licensing individuals and firms to practise, setting the standards of the profession and regulating and enforcing compliance against these standards. We offer an inclusive, supportive and friendly working environment and the chance to develop your career within a professional organisation. We are committed to the health and wellbeing of staff, helping everyone to strike a good balance between personal and professional life. Additionally, we provide a generous flexible benefits package, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation. Attached Role Profile Senior Legal Policy Manager Role Profile 2026.docx - 535KB Opens in a new window Converted File Senior Legal Policy Manager Role Profile 2026.docx.pdf - 82KB Opens in a new window Supporting Documents A day in the life of a Senior Legal Policy Manager.pdf - 83KB Opens in a new window Vacancy closing date: 09/02/2026, 09:00 The Solicitors Regulation Authority is an Equal Opportunities Employer. Diversity and inclusion is central to everything we do. We are actively committed to promoting and participating in good practice in the way that we attract, recruit and retain staff. Everyone is encouraged to bring their whole self to work because we appreciate the value that a truly diverse workforce brings to an organisation. We celebrate difference, recognising the benefits this brings to our inclusive culture, including age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio economic background.

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