Air Freight Coordinator
Location: Colnbrook, England, United Kingdom
Base pay range: £25,000 – £30,000 per annum (dependent upon experience)
Office Hours: Monday – Friday, 8:30 – 17:30 (incl. 1‑hour unpaid lunch). This role is office‑based and requires flexible working hours.
Direct message the job poster from ALPI UK.
Key Roles and Responsibilities
* The ability to co‑ordinate with network partners, UK clients and/or internal teams to arrange a booking to be shipped from origin to destination country, maintaining clear and effective communication at all times
* Ensuring all shipments adhere to international trade regulations, customs procedures, and export control laws
* Basic understanding of INCOTERMS and the risk and liabilities of each term
* To quote shipments prior to movement and applying agreed rates where necessary
* Building relationships with airlines for cargo bookings and rate negotiations
* To liaise with partners to reach out for quotes and rates
* Familiarity with various export documents and their purpose
* Ensure all air export jobs are completed correctly and in a timely manner
* Ensure all customs declaration tasks are completed correctly and in a timely manner
* Has the ability to follow instruction and produce airway bill pre‑alerts, ensuring accuracy in preparation to avoid critical delays or penalties
* Monitoring the progress of shipments from origin to destination, providing updates to destination partners.
* Understanding of HMRC Volumes 1 & 3 of the UK trade tariff.
* Report immediately to the line manager any amendments to customs declarations
* Ensure the operational system is always used correctly
* Assist other departments as and when required by the company
* Maintain regular communications with the network and sales team
* Look and propose new efficiencies in customer workflow
* Liaise with HMRC and maintenance of customs procedures
* Ensure all reports are completed as per provided deadline
* Ensure the SOPs are followed completely and accurately
* Look and propose new efficiencies in customer work flow
* Ensure that all goods under Alpi’s deferment account are approved for delivery with accounts or line manager or an agreement must be place on SOP or quotes
* Passing invoices from suppliers and providers within 48 hours from receipt
* Ensure insurance is charged correctly
* Ensure insurance claims are given to the claims department immediately
* Propose and report to Line Manager; strategies related to the Air products
* Provide support and holiday coverage for the local staff when required
Skills, Experience and Competencies
* Proven experience, gained ideally within the Freight Forwarding sector with a minimum of 3 years experience.
* Knowledge and experience of Import/Export multimodal business
* Knowledge/skills required for Air Freight sales and products
* Demonstrate quality communication skills along with good presentation skills
* Proficient with Microsoft packages especially MS Excel and general PC knowledge
* Good understanding of logistics processes and procedures
* Must be able to prioritise and organise own workload with attention to detail
* Able to work independently and as part of a team
* Must be flexible with their working hours
Company Benefits
* After 3 months’ service, employees are entitled to become a member of the Group personal Pension Plan
* After completing six months’ service, Alpi UK Death in Service equal to three times your annual salary
* After one year’s service the company offers enhanced Pension contributions of 9% annual salary
* After one year’s service employees are eligible to join the Private Medical Scheme (application process required)
* Holiday loyalty days up to a maximum of 5 days (1 day on the anniversary of your start date)
* One Milestone Day per year to take as you wish
* Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full‑time education, living in the same household
* Access to our Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more
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