Overview
Kernow Property Services are offering an exciting opportunity to join their dynamic team as a Business Administrator apprentice! Gain the knowledge, skills and behaviours to kickstart your career in this exciting industry.
Wage
£12,563.20 to £20,317.44, depending on your age
National Minimum Wage
Check minimum wage rates (opens in new tab)
Hours Monday to Friday and possibly some weekends. Shifts to be confirmed. 32 hours a week
Start date Thursday 30 October 2025
Duration 1 year 6 months
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Duties will include but are not limited to:
* Collaborate with a team of motivated individuals and celebrate successes together
* Connect with landlords and renters to find the perfect match for homes and apartments
* Tour lots of different properties and learn about the latest rental trends
* Negotiate rental agreements
* Meeting people everyday in person and talking on the phone
* Enjoy a mix of office work and fieldwork, every day is different
Where you'll work
School House Office
Market Street, Devoran
Truro
TR3 6QA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
* You will be working towards a Level 3 Business Administrator apprenticeship standard
* You will be required to attend Cornwall College St Austell on a fortnightly basis as part of the apprenticeship training
* You will receive support from an assessor and an Apprenticeship Advisor
Requirements
GCSE in:
* Maths (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Customer care skills
* Analytical skills
* Logical
* Initiative
Other requirements
Own transport is essential, with a clean driving license.
About this employer
Kernow Property Services has been in business since 1996, we’ve been a local independent letting agency—right at the heart of Devoran. Our spot in this beautiful village means we’re perfectly placed to help with rentals in Truro, Falmouth, and all the popular surrounding areasEverything we do is handled in-house, so you’ll always deal directly with our knowledgeable and approachable team. We believe in clear communication and reliable support every step of the way. As proud members of Safeagent, ARLA Propertymark, and The Property Ombudsman, you can count on us to deliver the high standard of service you deserve.
* There may be the opportunity to progress to be a Lettings Negotiator for the right candidate
The contact for this apprenticeship is:
CORNWALL COLLEGE
Holly
01209 616 452
The reference code for this apprenticeship isVAC1000342026.
Apply now
Closes on Wednesday 29 October 2025
Sign in with your GOV.UK One Login to apply.
#J-18808-Ljbffr