Job Description
This is an exciting time to join London’s Air Ambulance Charity. Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for our patients across London. We’ve recently launched a new strategy that outlines our aims for the next 15 years, from delivering clinical innovation to investing in research, training and education, so that we can be there for the patient of tomorrow that we couldn’t save today.
Achieving this depends on high-performing fundraising and supporter engagement, enabled by accurate, timely and insightful data. Our Microsoft Dynamics 365 CRM sits at the heart of these operations — powering campaigns, supporter journeys and reporting. The Data Team manages the quality, integrity and flow of data that drives these outcomes.
We went live with our new CRM, Dynamics CE, in July 2024 and are now refining our processes and data flows to ensure all teams have the right skills, data and support to fully utilise the system.
As Data Officer, you’ll provide first-line CRM support and training to the fundraising team, helping them use the system effectively to reach their ambitious income targets.
You’ll be part of an expanding Data Team responsible for managing data flows for all fundraising income, including our weekly lottery, p...