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We are Circet IRE & UK, Europe’s leading telecommunications infrastructure provider. Our Installs Division are now on the hunt for dedicated and professional Service Delivery Technicians to operate in the field at residential customer premises across England & Scotland.
We are at the forefront of the UK’s ongoing rollout of full fibre broadband to homes and businesses, and it’s our outstanding people that make this possible. We need driven Engineers who share our passion for technology and our ambition to lead in the global telecommunications market.
Working on behalf of our Internet Service Providers and their residential customers, you will deliver cutting-edge full fibre broadband installation and repair services, focusing on a seamless customer experience and upholding Circet’s industry-leading health & safety standards.
Key Accountabilities:
1. Organise your daily and weekly work schedule to ensure timely fibre installations and repairs, aligning with client expectations and business goals.
2. Work outdoors in a physically demanding role, potentially in adverse weather, completing multiple installations per day.
3. Maintain high standards of customer service by ensuring professional interactions with residents, clients, and third-party stakeholders.
4. Perform full fibre installations, including surveying, testing, and troubleshooting, adhering to quality and industry standards.
5. Conduct site inspections to assess feasibility, infrastructure conditions, and provide risk assessments, ensuring safety and regulatory compliance.
6. Participate in team meetings, providing feedback and collaborating to improve performance and customer experience.
7. Meet Circet’s safety standards, proactively addressing potential risks in the field.
8. Resolve client and customer complaints promptly and professionally, maintaining strong relationships.
9. Perform other tasks as assigned, demonstrating flexibility to changing needs.
Benefits:
* Opportunity to earn an average salary of £32,000 - £40,000+ once qualified.
* Full equipment provided, including company van & fuel card.
* Comprehensive training provided—whether you are experienced or new to the industry.
* Company Pension Scheme
* Yearly Bonus Scheme
* Annual Leave (with Bonus Days)
* Death in Service
* Promotional Opportunities
Requirements:
* Ability to perform in physically demanding roles, including pole/ladder climbing (up to 15 meters), working underground, and manual handling in adverse weather.
* Full Clean UK Driving License (Manual).
* Basic DBS Check.
* Strong customer-facing skills and the ability to interpret customer requirements, regardless of technical knowledge.
* Telecoms background is preferred, but training will be provided for those with the right attitude and transferable skills.
* Good understanding of Health & Safety in engineering.
* Legal right to work in the UK.
Additional Information:
* The usual hours are 40 per week, Monday to Friday, with one Saturday every four. Travel outside of hours may be required without additional pay.
Don’t miss this opportunity to advance your career with a global telecommunications leader. Visit our website and click ‘Apply’ today!
*Alternative Job Titles include: Fibre Engineer, Principal Engineer, Service Technician, FTTP Engineer, FTTH Engineer, Field Engineer, Installation Technician, Customer Installation Engineer, Telecoms Engineer, Field Service Engineer, Cabling Engineer, Data Cabling Engineer, Civil Engineer.
We are committed to equality of opportunity and encourage applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy, race, religion, or belief, marriage, and civil partnerships.
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