We seek an accomplished Commercial Manager to lead our commercial insurance portfolio. This role involves developing and implementing strategies to maintain and expand our client base, enhance commercial performance, and ensure operational excellence in our brokerage services.
Main Responsibilities:
* Managing and growing the commercial portfolio
* Ensuring profitability, client retention, and high customer satisfaction levels
Leadership Roles
* Fostering a high-performance culture among commercial executives, focusing on service excellence and sales growth
Client Relations
* Serving as a senior point of contact for key commercial clients, building lasting relationships and providing strategic guidance on coverage and risk management
Business Expansion
* Identifying and pursuing new business opportunities across target sectors; supporting the creation of proposals, pitches, and presentations for potential clients
Industry Relationships
* Nurturing strong relationships with underwriters and insurers, securing competitive terms and staying informed about market developments and product innovations
Operational Efficiency
* Ensuring compliance with industry regulations and company policies, collaborating with internal teams to streamline workflows and improve efficiency
Commercial Performance
* Monitoring KPIs and contributing to forecasting, budgeting, and reporting to achieve commercial targets
Strategic Contributions
* Contributing to business planning and growth strategy, using market insights and performance data to inform decision-making
Essential Qualifications:
* At least 2 years of experience in commercial insurance, preferably in a brokerage environment
* Strong understanding of commercial lines insurance products (e.g., property, liability, motor fleet, professional indemnity, etc.)
* Demonstrated success in team leadership and business development
* Excellent negotiation and interpersonal skills
* Ability to analyze data and financials to inform strategic decisions
* Strong organizational and project management capabilities