Join to apply for the Enrollment Outreach Officer role at GEDU Global Education.
Department: Student Recruitment
Location: Greenford
Type of Contract: Permanent
About Us: GBS is a higher education provider offering a range of sector‑relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.
Our Vision: Changing Lives through Education
This role is not eligible for visa sponsorship!
What The Role Involves
* Track enquiries, applications, admissions data, and manage student recruitment pipelines.
* Utilise CRM systems to maintain accurate records of interactions with prospective students.
* Communicate through various channels – phone calls, emails and virtual platforms – to engage with prospective students and nurture leads.
* Offer information, advice and guidance on Student Finance and available financial support to address learning barriers.
* Assist with special projects and initiatives related to student recruitment and enrolment management as needed.
About You
* Sales acumen – identify needs and recommend suitable programmes and achieve enrolment targets.
* Communication skills – effectively communicate with prospective students through in‑person interactions, phone calls, emails and other platforms.
* Customer service skills – provide exceptional service by addressing enquiries and concerns in a timely manner.
* Active listening – respond with tailored solutions and support.
* Closing skills – guide students through the enrolment process and overcome objections to secure commitments.
* Time management – prioritize tasks, follow up with leads and meet recruitment goals within deadlines.
* Goal orientation – set ambitious targets and work diligently to achieve or exceed them while maintaining student success and satisfaction.
* Resilience and persistence – demonstrate determination in the face of rejection or challenges.
* Program knowledge – maintain in‑depth knowledge of GBS programmes, admissions requirements and career outcomes.
What We Offer
* 25 days annual leave, plus 8 public holidays.
* 1‑day extra leave per year of service, up to a maximum of 5 days.
* Workplace pension scheme.
* Tuition reimbursement for career development courses.
* Flexible benefits: Cycle to Work, Workplace Nursery, Techscheme and more.
* Perks@Work discount platform, wellbeing centre and more.
* Reward and recognition programme.
* £500 award employee referral scheme.
* Discretionary annual performance bonus.
"GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career." – Barbara Vargas (Professional Services Employee)
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
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