Job Description DPD aren't just delivering parcels; we’re leading the game in e-commerce and sustainability. As a Debrief Operative, you’re the backbone of the depot—the bridge between our drivers and a 5-star customer experience. What You’ll Be Doing Support the Squad: Help drivers smash their routes by finding tricky addresses and giving clear instructions. Tech Management: Keep our "Saturn" handhelds in top shape (reporting any glitches ASAP). Customer Care: Handling enquiries like a pro and keeping those depot KPIs on point. Process Pro: Running the driver debriefs and keeping the paperwork tight. Safety First: Keeping the workspace safe and secure for everyone. Kit: Full training, uniform, and PPE provided.