The Role
To ensure an efficient and effective support service by providing a comprehensive confidential secretarial and administrative service across the whole range of the Management Team remit.
Provide diary management, taking minutes and providing administrative support on day to day matters as required.
Support the planning and organisation of meetings and events both virtually and face to face.
Preparing distribution of papers for meetings including information from a range of sources within expected timescales.
Typing of correspondence, reports and associated documents.
Deal professionally with enquires from a wide range of people internal and external to the organisation including other scenario managers, elected members and members of the public. The post holder would be expected to sign post enquires to the most appropriate persona and follow up on responses within agreed timescales if required.
NHS Lanarkshire
Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!
Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.
We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.
What we'll need you to bring
* Professional qualification i.e. HNC in a relevant discipline (Business Admin/Secretarial Studies/Public Administration) or equivalent previous experience in a secretarial role (ie at least 5 years experience as a department/personal secretary)
* Well-developed interpersonal skills in customer care.
* Excellent communication skills.
* Good organisational and planning skills.
* Understanding of a range of procedures and processes.
* Ability to prioritise work and work on own initiative whilst under pressure.
* Proficient I.T. skills, which include a working knowledge of Microsoft packages.
* Ensuring confidentiality, diplomacy and discretion are maintained at all times.
It would be great if you also have
* Demonstrable experience in an office administrator role or equivalent including dealing with correspondence, preparation of meeting papers and general administrative duties.
* Proficient in all Microsoft packages (e.g. Word, Excel, Access, PowerPoint)
* Experience in managing calendars, including resolving conflicting meetings / monitoring inbox and experience of Microsoft Teams is essential.
* Team worker with the ability to work independently.
* Demonstrate attention to detail.
* Excellent organisational skills.
* Demonstrate honesty, integrity, care and compassion when dealing with others.
* Excellent written and communication skills.
* Demonstrable experience at a Band 3
* Professional IT qualifications
* Previous secretarial experience in an administration role or working at a Band 3 level
* Previous personal secretarial experience within NHS or Local Authority
* Knowledge of NHS systems and structures, Worksmart processes and Microsoft Packages to include (word/outlook/excel/PowerPoint/ Microsoft teams)
* Excellent oral and written communication skills including minute taking and the ability to communicate effectively with a wide range of individuals
* High level of organisational and interpersonal skills
* Diary management skills
* Ability to organise and facilitate events and meetings
* High level of initiative required
Contract type
Fixed Term (12 Months)
Full time
37 Hours
Please note this is a 12 months fixed term post. Where a post only has temporary funding and an existing member of NHS Lanarkshire staff wishes to apply, this will be treated as a secondment. The employee MUST already have written agreement from their line manager to be released on a secondment before applying for the post.
Location
This role will be based in Administration within Kirklands - NHSL Headquarters.
Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.
Looking to find out more?
If you’re looking to find out more, then we would love to hear from you!
Please contact Kerry Taylor, Business Support Manager on Kerry.Taylor@lanarkshire.scot.nhs.uk
For enquiries regarding the application form or recruitment process, please contact Lynn Deas, Recruitment Administrator on lynn.deas@lanarkshire.scot.nhs.uk (Please remember to include the job title and reference number in your email)
Why NHS Lanarkshire?
Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.
Some of NHS Lanarkshire’s benefits include:
* A minimum of 27 days annual leave increasing with length of service
* A minimum of 8 days of public holidays
* Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension )
* Paid sick leave increasing with length of service
* Occupational health services
* Employee counselling services
* Work-life Balance policies and procedures
NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.
Further Information
For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage .
Additional Information for Applicants
* Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early.
* For help to complete an application on Jobtrain please follow this link:
* Please check your e-mail regularly (including junk & spam folders) as well as your Jobtrain account for updates.
* We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
* Once you have submitted your application form you will be unable to make any amendments
NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.
*Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.
Right to Work within the UK
NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.
We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at www.bia.homeoffice.gov.uk .
Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire.
Please note that all Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.