Thorn Baker is working in collaboration with a large, well established and people driven soft service Facilities Management company, to recruit a Cleaning Regional Director.
The Regional Director within this business structure is responsible for leading a £25 - £30 million portfolio within the commercial sector, based within the heart of London.
A comprehensive understanding of managing and effectively running a large soft services portfolio, with a streamlined focus on exceptional standards within contract cleaning service delivery.
Salary - £75,000 (Plus company vechile & Bonus)
Based in London, ECA4 post code area
Key responsibilities include
Lead, motivate and drive performance across a field-based team of Operations and Account Managers, ensuring high standards of service delivery.
Analyse performance metrics and KPI data to develop and implement effective operational strategies, ensuring compliance and continuous improvement.
Attend monthly and quarterly review meetings with senior stakeholders, presenting performance updates, reviewing KPI outcomes and conducting regular site visits.
Coach, mentor and support management teams, pro-actively addressing customer feedback and driving service excellence.
Collaborate closely with internal teams to identify efficiencies, enhance profitability and support overall business objectives.
Build strong teams through effective coaching and leadership, with a feet on the ground approach
As a Regional Director you’ll spend a lot of time supporting your team and addressing their development needs to set them up for success to deliver outstanding service to our clients, whilst building strong external client relationships.
This is great opportunity to be instrumental to our clients growth, and you will be our brand advocate when dealing with colleagues and customers, devising strategies to maximise business opportunities.
This would suit someone who is looking to join a strategic, people focused business with endless potential for internal promotions and business shares.
TE1