Pilgrims Hospices is looking for a Retail Store Manager to join the team at our shop in Ashford, helping to co-ordinate the effective operation and management of retail staff and volunteers, as well as the day-to-day service of the shop.
As the Retail Store Manager, you will ensure that the Ashford Furniture Store is a successful source of income generation, whilst maintaining a good rapport with the wider retail team. Your main responsibilities will include:
1. Picking and sorting stock when required from our central distribution site
2. Managing and training volunteers
3. Carrying out shop administration
4. Maintaining a high standard of merchandising and display, within the windows and in store, through continual communication and review with your Area Manager.
5. Preparing weekly rotas on a monthly basis, ensuring the shop is adequately staffed at all times
6. Identifying opportunities within the community to raise the profile of the shop and, in turn, bring in further income.
The post-holder must ensure that services are provided to a high standard. For a more extensive list of responsibilities, please refer to the Job Description document.
To be successful as our Retail Store Manager, you should have:
1. Experience working in a target-driven retail environment.
2. Retail sales experience at managerial level
3. An entrepreneurial and commercial mind.
4. Educated to GCSE level or equivalent in Maths and English
5. Able to assist with the movement of furniture
6. Excellent communication and interpersonal skills, personable and able to relate to volunteers
7. A flexible and positive attitude
As an award-winning employer, Pilgrims Hospices provides end of life care services to patients and their families across east Kent.
Our commitment is to provide open, compassionate care and expertise for patients and their families - both in the community and in-patient units.
This is a full-time role (35 hrs per week). The role is based at Pilgrims Hospices' Ashford Furniture store. Working days will be 5 days out of 7, between Monday and Sunday.
As an Employer of Choice, we are committed to supporting our employees and volunteers through both a holistic benefits package and wellbeing and work/life balance initiatives. Our workplaces offer:
* Friendly and highly professional working environments alongside people passionate about what we do
* Opportunities for professional development through extensive learning programs
* A workplace pension scheme. Those joining from the NHS may retain eligibility for NHS pension membership
* A good work-life balance and realistic working hours
* Financial discounts through the Blue Light Card scheme
* A sense of achievement in supporting a worthwhile cause
* A sense of wellbeing
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