Job Description
Every component used in the production of prestige motor manufacture must meet strict standards to ensure reliability, safe driving and meet high client expectations. The role is to provide Aftersales spare parts quality management process support for key aspects of the suppliers Quality Management Team
This will support supplier production relocation and re-validation, also support all-time buy and new spare parts launch activities. The outcome is to ensure the manufacturers spare parts are delivered from suppliers to the defined OEM’s quality targets through established automotive industry processes.
The role is to provide spare parts quality Management process support and identify critical supplier production risks, monitor and review control production processes.
Principle requirements are to validate new supplier locations during a relocation activity, manage supplier all-time buy activities and to manage new spare part PPAP activities (new spare part activities will vary depending on OEM model launch programme).
This service must be provided using sound automotive parts quality management methodology & practices and a working knowledge of Parts Quality management systems & processes used as specified by the OEM.
This role will be delivered from client offices in Goodwood, spare parts storage locations in Bognor Regis and on occasion at other locations in the UK & Europe when required. Travel will be part of the requirements to successfully fill this role.
Responsibilities:
* Supplier Relocations
* Direct communication with external suppliers
* Work with OEM stakeholders within project team (e.g. series Parts Quality management, purchasing, engineering)
* To use 'Relocation Checklist' document for day-to-day management
* Process series audits audit conducted at new location, actioned in iPQ system
* PPAP activity for new location, actioned in iPQ system
* Regular feedback on progress to OEM Parts Quality management
* Lead on initiatives, when required, by engaging appropriate stakeholders to gather requirements and support with problem solutions in the most effective and efficient way.
* All-Time-Buys
* Direct communication with external suppliers
* Work with BMW Group stakeholders within project team (e.g. series Parts Quality management, purchasing, engineering)
* Management of ATB activity following procedural document
* To use 'ATB Checklist' document for day-to-day management
* In-person visit at new location to oversee final run
* PPAP activity, actioned in iPQ system (if required)
* Regular feedback on progress to OEM Parts Quality management
* New Spare Part Launch
* Direct communication with external suppliers
* PPAP activity for new location, actioned in iPQ system
* PPAP requirements based in minimum VDA standards (including I MDS)
* Regular feedback on progress to OEM Parts Quality management
Qualifications
* Ideally a degree of equivalent in engineering or proof of engineering knowledge/background
* Basic knowledge of ISO9001 and or TF16949 quality control processes
* Ability to speak German would be an advantage
* Ability to understand GDT diagrams would be an advantage
* High level of competence using Microsoft Office Outlook, Teams, Excel/PowerPoint.
* Strong analytical and problem-solving capabilities and a high degree of initiative and creativity.
* Ability to understand large amounts of data and identify trends.
* Excellent communication skills (written and oral).
* Ability to be assertive.
* An ability to think clearly and accurately when under pressure.
* Knowledge of Reporting tools and building reports in Power BI.
* Experience of working with SAP.
* High level of cultural understanding across all markets as customer expectations varies between regions.
* Able to work on their own, under pressure and prioritise workload.
* Understanding of global Service, Parts and Warranty processes both internally and in the dealer network.
* Experience of working in an Aftersales Service Environment.
* Proven experience of data analysis and identifying trends.
* A sound knowledge of automotive vehicles and components.
* Proven experience of presenting feedback to varied levels of management and business area.
Additional Information
When you join our team, you become part of the MSX International family. It’s more than a job – it’s the opportunity to build a career, make a difference, and be part of an exciting industry. Travel possible once a month to European supplier destination
At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organisation who takes pride in our diverse workforce.
In joining MSX, you can enjoy:
* 25 days annual leave entitlement plus bank holidays
* Company contributory pension plan
* Cashback healthcare scheme
* Life Assurance
* Car Salary Exchange Scheme
Working pattern and location
* 40 Hours per week
* Monday to Friday
* Location: Goodwood area
* Some travel may be required
* Must hold a valid passport and current driving license
With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:
* Consumer Engagement
* Parts, Accessories & Service Performance
* Actionable Insights
* Repair Optimization & Compliance
* Learning Solutions
* Distribution & Sales Performance
Our proven track record means that we now partner with almost every car manufacturer on the market.
The MSX Purpose
To empower Movers and Makers to thrive in our ever-changing world
The MSX Mission
To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.
The MSX Vision
To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.