EMED Group Bury St Edmunds, England, United Kingdom
We have a fantastic opportunity for an Ambulance Care Assistant to serve your local community and join the Ambulance Service as part of our Ambulance crews based in Bury St Edmunds.
An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.
Your main responsibility will be transporting our service users to and from their medical appointments and between healthcare facilities.
This is a full-time role working a 4x10 hour shifts a week (4 days out of 7), with shifts scheduled between 05:30am and 00:00am.
What benefits can you expect?
* Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
* 24/7 online/telephone GP Consultation and access to prescriptions.
* 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
* Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
* Unlimited mental health consultations.
* Unlimited physiotherapy consultations.
* Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
* Financial guidance re retirement planning, tax savings and state benefits.
* Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
* Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
* Refer a Friend recruitment incentive scheme with financial rewards.
* The EMED foundation, to provide support to colleagues and our local communities.
* Pension Scheme.
* Blue Light Card.
* Uniform provided.
* EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
* Flu vaccination (through an internal campaign in Autumn/Winter).
Responsibilities
* Assisting in the transportation of end-of-life service users, ensuring a high level of empathy at all times.
* Building rapport by effectively communicating with patients and their relatives/friends.
* Responsible for lifting, securing and helping service users in and out of the Ambulance.
* Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospitals or to family/friends at their homes.
Requirements / Qualifications
* Hold a valid UK manual driving licence.
* Be able to work flexible shifts. Operational hours are between 05:30am and 00:00am, Monday to Sunday, so you will need to work various shifts within these hours with notice.
* An effective communicator and experience of communicating with others in emotionally challenging circumstances.
* Be physically fit for patient handling and moving.
* Pass an Enhanced DBS check (company funded).
About Us
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand; as a combined business, we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve health and wellbeing by providing transport that supports patient care, community support, secure mental health, and medical courier services. EMED Group is committed to promoting equality and embracing diversity and inclusion, and to treating all employees, patients, service users and clients with dignity and respect. We strive to be truly representative of all sections of society and to provide equal opportunities in an inclusive and safe working culture for all.
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