About Our Client
A leading powerhouse in the Consumer Goods category based in Surrey renowned for delivering innovative products and solutions to consumers on a global scale.
Job Description
* Own the yearly strategy for the website on how both revenue and data sign-up targets will be met
* Ensure the content aligns to the brand and promotional calendars
* Work with Business Units on developing exclusive promotional activities to drive revenue and profitability
* Establish .com as the preferred shopping destination for all products groups
* Develop the "best-in-class" CX journeys
* Day to day management of creative agencies to execute eCommerce and digital marketing campaigns and analyse assets performance
* Develop functional capabilities around test, learn and iterations to accelerate category growth and best practice
* Own the processes to improve the running of the team as well as the businesses understanding of performance
* Analysis of historical data, PSI and market trends on a weekly basis to generate the weekly/monthly forecast
* Develop realistic and accurate forecast & delivery plan to input into forecasting systems
* P&L Management include COI analysis
* Responsible for delivering user friendly content that drives business outcomes
* Make sure things happen on time, and communicate status to key stakeholders
* Develop communications for all digital touch points focusing on lower funnel, closing deals and short cut to conversion in collaboration with the wider team and agency partners
* Monitor periodical performance measures and supplier/customer non-conformance to enable process improvements in the Supply Chain providing a fact based analysis with corrective action plans
* Create weekly and monthly metrics tracking system to use to make informed business decisions
The Successful Applicant
As a successful Digital and eCommerce Manager you will need to be:
* Educated to degree level in a related discipline or equivalent experience required
* A natural curiosity and desire to learn
* Be able to influence and guide a team
* Extensive eCommerce experience
* Ability to facilitate cross-functional teams and navigate matrix organisations
* Strong knowledge on financial reporting, cost structure, and sales deduction
* Commercial acumen with an ability to provide commercial & promotional insights to turn into actions
* Advanced knowledge of Microsoft Excel and PowerPoint are required
* ROI modelling knowledge is needed
* Experience in communicating and presenting data with an emphasis on the insights the data delivers
* Proven problem solving skills with the ability to balance conflicting interest
What's on Offer
The Digital and eCommerce Manager package overview:
* Salary range from £50,000 to £60,000
* 10% Bonus
* £6,000 car allowance
* 9% Employer Contribution into your Pension
* Life Assurance
* Private Healthcare
* 25 Day's Annual Leave (+ Public Holidays)
* Staff Discount
* Subsidised Cafeteria
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