DUTIES AND RESPONSIBILITIES:
Under the direction of the Patient Care Manager, this position supports and coordinates patient care plans within the Nephrology Clinics. The Unit Clerk supports the various members of the health care team to facilitate the flow of patients through the clinic. Duties include performing a wide variety of clerical functions within a clinical setting, including but not limited to, reception duties; scheduling and coordination of test; setting up appointments in EPIC; treatments; computer data entry; directing telephone calls and contacting patients by phone; faxing; chart preparation; scanning; and other duties assigned.
QUALIFICATIONS:
*Medical Office Administration Diploma or an equivalent combination of education and experience;
*Knowledge and experience with EPIC, and computerized patient registration preferred;
*Proven knowledge of medical terminology (tested);
*Preferred experience/knowledge re: staffing according to both CUPE and ONA Collective Agreements;
*Proven knowledge of Microsoft Word and Excel (tested - basic level);
*Proven keyboarding skills of 30 wpm (tested);
*Proven ability to manage multiple priorities, meet deadlines and work productively amid interruptions while working within a stressful environment;
*Proven ability to maintain strict adherence to patient confidentiality;
*Demonstrated exceptional communication skills - verbal, listening and written in order to effectively interact with all levels of staff, patients and families;
*Proven ability to adapt positively to a changing environment;
*Must have satisfactory performance record;
*Demonstrated commitment to our core values of Inclusion, Compassion, Innovation, Teamwork and Joy;
*Demonstrated understanding of and commitment to Lakeridge Health's comprehensive safety programs and practices including staff, patient and environmental safety and participation in regular in-services in this area;
CONDITIONS OF EMPLOYMENT:
The terms and conditions of employment are in accordance with the Collective Agreement between the Hospital and C.U.P.E Local 6364.
Successful External applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.
Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants need to make their needs known in advance.
At Lakeridge Health we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive and accessible and to employing a workforce that is representative of the diverse community we provide services to. As an equal opportunity employer we welcome applications from all qualified applicants.
Lakeridge Health is committed to providing a safe and healthy work environment for all team members and patients. New Lakeridge Health team members will be required to complete a Pre-employment Health Assessment as a condition of employment.